Music Education Partnerships Manager (Greensboro, NC)

The Music Education Partnerships Manager is responsible for building and supporting strong local music programs throughout their assigned territory. As the primary field relationship owner, you will work directly with music educators, school leaders, families, and the Moore Music team to ensure programs are supported, relationships are strengthened, and opportunities for growth are developed.

You will own your territory by identifying where to focus, building strong local relationships, and driving participation across instrument rentals, lessons, and school programs.

This is a highly relationship-driven, field-based role. You will serve as a trusted resource to educators while connecting schools to instrument access, local services, lessons, and other resources that help music programs thrive.

• Territory rental growth
• Educator engagement and satisfaction
• Store sales development and performance
• Student referrals into lessons and music programs
• Strength and quality of school and community partnerships

• Build strong, long-term relationships with music educators, district leaders, and school administrators
• Serve as the primary point of contact for school music programs throughout your territory
• Support band, orchestra, choir, and general music programs through consistent communication and follow-up
• Develop a deep understanding of each school's needs, goals, challenges, and opportunities
• Become a trusted resource and partner to educators by ensuring they feel supported, informed, and connected to the resources they need
• Identify opportunities to deepen relationships and expand support within schools and districts

• Build and manage a clear territory plan aligned with school calendars, recruitment periods, and key seasonal opportunities
• Maintain a strong presence in the field through regular school visits and ongoing communication, both in person and remotely
• Plan and support events such as recruitment nights, instrument trial events, parent nights, and other school or community activities
• Track activity, follow up consistently, and maintain clear visibility into your pipeline, priorities, and opportunities
• Coordinate closely with Moore Music and internal teams to ensure schools receive timely instrument delivery, repairs, service, and support
• Continuously evaluate territory performance and adjust priorities to maximize impact and growth

• Act as the primary point of coordination between schools and internal teams
• Help resolve issues related to rentals, repairs, instruments, and equipment in a timely and professional manner
• Ensure school programs run smoothly by helping coordinate logistics, communication, and follow-through
• Partner with educators to identify needs and recommend appropriate solutions
• Identify and escalate larger opportunities, including school-owned instrument purchases, program development needs, and other opportunities to strengthen the partnership

In this role, you will build and grow a high-performing territory where music programs are supported, relationships are trusted, and more students have the opportunity to participate in music.

You consistently:

• Grow and protect rental revenue across your territory
• Build strong, trusted relationships with music educators and become a go-to partner
• Strengthen Moore Music's relationships and performance within the local school music community
• Increase student participation in the store's lessons program
• Identify and develop new school and community partnership opportunities
• Stay organized, follow through on commitments, and quickly address issues as they arise
• Create a positive reputation with educators, school leaders, families, partners, and internal teams
• Balance long-term relationship development with measurable business results

You are a relationship-driven, field-focused professional who enjoys working directly with schools, educators, and local partners.

You:

• Build trust through consistency, follow-through, and clear communication
• Take ownership of your territory and are motivated by growing and improving it over time
• Balance a strong service mindset with a focus on results and outcomes
• Are comfortable working independently and making decisions in the field
• Stay organized, manage your time well, and follow through on details
• Communicate effectively across in-person, phone, email, and digital channels
• Enjoy solving problems and helping educators and partners succeed
• Are energized by building relationships and being a visible presence in the local music education community

We are looking for someone who brings a combination of relationship-building skills, organization, initiative, and an understanding of how school music programs operate.

You:

• Have experience working with music educators, schools, or in a relationship-based sales, partnership, or account management role
• Understand how school instrumental music programs operate, including seasonal cycles, recruitment periods, and student entry points
• Are comfortable working with band and orchestral instruments
• Communicate clearly and stay organized in a fast-moving, field-based role
• Have experience using CRM tools or are comfortable learning systems such as Salesforce or HubSpot
• Hold a valid driver's license and are comfortable traveling daily within your assigned territory
• Are able to lift and transport instruments and equipment weighing up to 50 pounds
• Have a bachelor's degree in Music Education, Music Performance, Business, or a related field, or equivalent professional experience