Account Manager (Scottsdale, AZ)

📍 Location: Old Town Scottsdale, AZ - No Remote Candidates
💼 Type: Full-time
💰 Compensation: 110,000 - $250,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

• →Partner with Enterprise Customers That Matter: You’ll manage relationships with Fortune 500s, global brands, and fast-scaling enterprises. These aren’t small renewals — they’re strategic contracts that shape how organizations operate.
• →You'll Be the Guardian of Revenue: Every dollar of existing revenue is yours to protect, grow, and improve. You’ll stabilize unpredictable usage into committed contracts that fuel company growth.
• →Build Career-Lasting Skills: From renewal strategy to expansion selling, you’ll sharpen the abilities that define elite sellers — skills that compound throughout your career.
• →Sell With Leverage and Confidence: Unlike cold new-logo selling, you start ahead — customers already trust Files.com.
• →Drive Predictability and Stability: You’ll directly shape Files.com’s growth by converting monthly accounts into annual and multi-year commitments — a top priority for leadership.
• →Be Part of a High-Performing Team: You’ll join an elite team of Account Managers who raise the bar, supported by leaders who invest in your growth.

• You consistently exceed retention and expansion quotas.
• Customers renew not just because they must, but because they see Files.com as indispensable.
• You convert monthly customers to annual or multi-year agreements, improving predictability and stability.
• You identify and close expansions that grow accounts strategically across features and departments.
• You grow sharper every quarter at renewal strategy, account growth, and multi-stakeholder navigation.

Who Thrives in This Role
✅ You’re hungry to win and motivated by protecting and growing enterprise revenue
✅ You combine technical fluency with consultative selling
✅ You thrive on renewal conversations and expansion selling
✅ You’re disciplined about pipeline, forecasting, and account strategy
✅ You want to master the art of expansion and retention sales

Perks & Benefits
🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered breakfast every day in our Scottsdale office
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Bottom Line: This isn’t “maintenance mode” account management. This is high-output, high-impact renewal and expansion sales where you’ll protect, grow, and transform enterprise accounts that already trust us. If you want to build lasting sales skills, be part of an elite team, and fuel the growth of a profitable SaaS company, this is your seat.#LI-Onsite