Site Account Manager

Join FLSmidth, a global leader in delivering sustainable productivity solutions to the mining industry. We are committed to innovation, safety, and long-term customer relationships, providing a dynamic and rewarding environment for professionals to grow.

We are seeking a proactive Site Account Manager to drive growth and maintain strong relationships with our existing customer base. This is a senior individual contributor role, requiring advanced knowledge, strategic thinking, and hands-on sales experience.

• →Develop short to medium-term sales plans and strategies to grow and diversify relationships with existing clients.
• →Conduct face-to-face selling of a variety of products, services, and solutions across multiple lines of business.
• →Identify opportunities for equipment replacement, consumables, and parts within existing customer installations to increase wallet share.
• →Collaborate with Solution Specialists to drive consumables offerings and promote cross/up-sell opportunities.
• →Engage with Field Services Engineering and Professional Services to expand service order intake and provide onsite support.
• →Provide input into client retention strategies and growth plans for assigned accounts.
• →Ensure high-quality customer service and timely problem resolution.
• →Promote a culture of safety for yourself, your team, and those impacted by operational activities.

• Advanced knowledge in sales, account management, or relevant technical field, typically obtained through education and/or work experience.
• Proven experience managing complex customer relationships with measurable growth outcomes.
• Strong problem-solving, communication, and negotiation skills.
• Ability to work independently with minimal supervision and manage projects or processes effectively.
• Willingness to travel up to 70%.