Account Manager

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

As a Scaled Account Manager at Front, you will own the commercial health of a high-volume book of business. This is a highly strategic, operational role where you will drive renewals, uncover expansion opportunities, and protect revenue through scalable, data-driven motions.

You won’t be doing this alone—you will be paired with a dedicated Customer Success Manager (CSM). While the CSM focuses on driving product adoption and value realization, you will own the commercial relationship, blending commercial acumen with operational excellence to deliver consistent outcomes at scale.