Account Executive Commercial

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

As a Account Executive (AE) focused on new business acquisition, you will play a pivotal role in expanding our customer base across strategic accounts. You will be responsible for developing and executing go-to-market strategies to engage C-level decision-makers, identify new opportunities, and drive revenue growth within banks, insurers, and other financial institutions.

This is a quota-carrying, hunter role requiring a strong understanding of enterprise sales, complex deal cycles, and the ability to position our solutions’ business value within the FSI context.

• →Prospect, identify, and close new business opportunities.
• →Build and maintain a robust pipeline of new logo opportunities through proactive engagement and networking.
• →Develop and execute account-based sales strategies targeting high-potential enterprise customers.
• →Lead complex sales cycles from qualification to close, often involving multiple stakeholders across IT, Operations, and Line of Business.
• →Collaborate cross-functionally with Solutions Consulting, Marketing, Customer Success, and Product to tailor solutions and ensure customer success.
• →Deliver compelling value propositions and ROI-based business cases to executive stakeholders.
• →Accurately forecast revenue and manage pipeline using [CRM tool, e.g., Salesforce].
• →Stay abreast of market trends, regulatory changes, and technology developmentswithin the FSI ecosystem.

• 3+ years of experience in enterprise software or SaaS sales, with a focus on new logo acquisition.
• Proven track record of quota attainment and consistent overachievement.
• Experience selling into FSI, Industry, Manufacturing industry
• Expertise in managing complex, multi-stakeholder sales cycles with enterprise clients.
• Strong executive presence and ability to communicate with C-level leaders (CIO, COO, CXO).
• Excellent negotiation, presentation, and relationship-building skills.
• High energy, entrepreneurial spirit, and a growth mindset.
• Fluency in both French and English languages

• Experience selling cloud-based, CX, AI, or contact center solutions.
• Familiarity with consultative and value-based selling methodologies (MEDDIC, Challenger, SPIN, etc.).
• Strong network and established relationships.
• Bachelor’s degree in Business, Finance, or a related field (MBA a plus).

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai. 

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.