Senior Account Executive, Enterprise

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SalesAccount Executive

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Quick Summary

Key Responsibilities

Own the end-to-end sales strategy for a portfolio of large enterprise prospects and existing customers,

Requirements Summary

7+ years of enterprise software sales experience with demonstrated success managing large,

Technical Tools

SalesAccount Executive

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Responsibilities

~1 min read

→Own the end-to-end sales strategy for a portfolio of large enterprise prospects and existing customers, driving new business and expansion revenue
→Develop trusted relationships with C-level executives, senior stakeholders, and key decision-makers to align Genesys solutions with strategic business priorities
→Build and grow a qualified pipeline across existing accounts and net new logos to support consistent revenue attainment and long-term territory growth
→Lead complex, multi-stakeholder enterprise sales cycles from executive discovery and solution strategy through negotiation and close
→Partner with technical experts, solution consultants, and internal teams to develop compelling business cases and solutions aligned with customer priorities
→Drive strategic account and territory planning, including accurate forecasting, opportunity management, and prioritization of high-value growth opportunities
→Translate complex customer challenges into clear business and technology strategies that demonstrate the value of Genesys Cloud, AI, automation, and customer experience capabilities
→Expand strategic relationships within enterprise organizations by identifying opportunities to increase platform adoption and deliver greater customer and business value

Requirements

~1 min read

7+ years of enterprise software sales experience with demonstrated success managing large, complex accounts and territories
Proven track record of meeting or exceeding revenue targets in complex enterprise sales environments
Demonstrated success developing executive relationships and communicating, negotiating, and closing with C-level stakeholders and key decision-makers
Experience leading complex, multi-stakeholder sales cycles and closing seven-figure enterprise opportunities
Strong ability to understand strategic customer priorities and articulate relevant technology, business value, and enterprise solutions
Experience building and managing pipeline through both expansion within existing customers and acquisition of net new logos
Strong background in strategic account planning, territory management, forecasting, and cross-functional sales execution
Bachelor's degree or equivalent relevant professional experience
Ability to travel up to 50 percent

Experience selling enterprise software, cloud, customer experience, or contact center solutions into healthcare organizations
Understanding of healthcare provider environments, customer or patient experience priorities, and enterprise technology buying processes
Experience positioning cloud, AI, automation, or customer experience solutions within complex enterprise organizations
Demonstrated ability to collaborate across sales, technical, partner, and executive teams throughout sophisticated enterprise buying cycles

What We Offer

~2 min read

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$111,700.00 - $196,300.00

✓Medical, Dental, and Vision Insurance.

✓Telehealth coverage

✓Flexible work schedules and work from home opportunities

✓Development and career growth opportunities

✓Open Time Off in addition to 10 paid holidays

✓401(k) matching program

✓Adoption Assistance

✓Fertility treatments

✓AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.

✓A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.

✓Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.

✓Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

✓Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

✓Our Talent Acquisition team reviews your application with the hiring team.

✓A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

✓Next, you'll meet the hiring manager and other members of the interview team.

✓We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

✓After interviews are complete, our team will follow up with the final steps.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.