Senior Sales Engineer

AI is everywhere at work now, but it's only as good as the knowledge behind it. When that knowledge is scattered, outdated, or ungoverned, AI gives confident, wrong answers, and that's a real problem for companies trusting it with sensitive information. Guru fixes that at the foundation: we structure your company's knowledge, govern and continuously improve it, and power every AI and human workflow from one trusted source, with permissions and citations built in.

We're a Series C venture-backed company, built lean and AI-native on purpose. That means less bureaucracy and more room for you to make a real impact, fast.

We believe in cultivating a welcoming, inclusive culture that encourages personal growth through hard work and enjoying the journey along the way. Launched in September 2015, our vision is backed by an incredible group of investors, including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital, and Accel. As we enter our next stage of growth, we're looking for passionate people to join us.

This is a full-time position that can be performed [Remotely and/or out of our Philadelphia] office. Re-location and/or Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the US and residing in a state where Guru is a registered employer.

• →7+ years in a customer-facing technical role (sales engineering, solutions consulting, or technical CSE) in enterprise B2B SaaS
• →Strong live-demo and presentation skills
• →Strong working knowledge of LLM and RAG concepts, agent deployments, and enterprise integration and identity (APIs, OAuth, SAML/OIDC SSO, SCIM)
• →Comfort with automation, scripting, or AI tooling well beyond basic demo setup
• →Based in Philadelphia or remote within EST/CST, with willingness to travel

• Experience navigating procurement, security review, or compliance processes with regulated-industry buyers
• Prior experience responding to security questionnaires, RFIs, or RFPs
• A track record partnering with AEs on complex, multi-stakeholder enterprise deal cycles