Sales Operations Sr Manager

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

We are hiring a Sales Operations Sr Manager to our Sales Ops team in São Paulo, Brazil! 

The team is looking for a highly analytical, strategic professional to act as a principal partner to our SMB Sales leadership. Our SMB segment relies on high volume, rapid sales cycles, and scalable processes. As a G5, you will be the "analytical engine" and a key thought partner for the team. You will proactively identify opportunities to optimize the sales funnel, architect complex data models, and independently lead cross-functional initiatives to drive daily efficiency and sustainable revenue growth.

• Strategic Ownership & Advising: You will own the analytical framework for the SMB sales segment. You will proactively extract and analyze large datasets to uncover trends, translating complex data into actionable go-to-market strategies. You will act as a trusted advisor to senior leadership, guiding decision-making and pushing back when data suggests a different path.
• Complex Problem Solving & Ambiguity: You will tackle our most ambiguous operational challenges. You will independently break down broad business problems, design the analytical approach, formulate hypotheses, and execute the solution from start to finish.
• Advanced Pipeline Modeling & Forecasting: You will design and architect robust forecasting models tailored to a high-volume SMB environment. You will go beyond tracking KPIs to predicting future performance, proactively alerting sales leadership to underlying drivers and recommending course corrections.
• Process Leadership & Automation: You will lead cross-functional efforts with systems and engineering teams to eliminate bottlenecks. You will spearhead the design of automated workflows that scale rep productivity and reduce administrative burden.
• Territory & Quota Strategy: You will drive the territory design and quota-setting strategy. You will use advanced data modeling to calculate market capacity and partner with Sales VPs to deploy compensation plans that incentivize the right behaviors.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

• Experience: You have relevant previous years of work experience, specifically in Sales Operations, Revenue Operations, Business/Sales Analytics, or Management Consulting. You have a proven track record of driving impact in a high-volume B2B Sales environment.
• Exceptional Problem Solving: You possess a consultant's mindset and thrive in ambiguity. You have a demonstrated ability to take vague business questions, structure them into actionable analytical projects, and deliver high-impact strategic recommendations.
• Advanced Analytical Skills: You are deeply data-driven and technically self-sufficient. You possess advanced proficiency in SQL to query complex databases and are an expert in data visualization and BI tools (e.g., Tableau, Looker, PowerBI).
• Experience with Python is a strong plus.
• Executive Presence & Stakeholder Management: You possess highly polished executive communication skills. You are adept at translating technical data into compelling narratives for C-level executives and VPs. You build trust quickly, navigate
• complex stakeholder dynamics, and can confidently influence senior leaders.
• Systems Familiarity (Plus): While not strictly mandatory, prior experience working with Salesforce (or similar CRMs) and a deep understanding of CRM data architecture is a strong advantage.
• Languages: You are advanced or fluent in English, as you will be leading initiatives with international stakeholders.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in designing and architecting robust forecasting models tailored, advanced analytical skills and advanced English are mandatory requirements.

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

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