Business Development Manager

Role: The Business Development Manager is responsible for generating revenue through field sales.  In order to meet these objectives, the Business Development Manager will identify and prioritize accounts in accordance with the business plan strategy for the market, foster productive relationships by offering targeted solutions to their accounts’ specific pain points, assess the results of their efforts, and adjust their plans accordingly.   

This unique opportunity includes:

•         Working in an environment where you are supported by a team committed to providing the highest level of care where the client comes first. 
•         The chance to connect individuals with the innovative care they need and deserve. 

Scope of Position:  Reports to the CEO/Owner

Knowledge, Skills, and Abilities Required: 

1.     Bachelor’s degree in healthcare management, marketing, public relations, business development, or social services required. Equivalent experience may be considered.
 
2.     Two (2) years of sales experience.
 
3.     Knowledge of the healthcare industry and the home care market preferred.
 
4.     Experience selling new or misunderstood services is a plus.
 
5.     Ability to work independently and be accountable for results.
 
6.     Demonstrated ability to communicate effectively both verbally and in writing.  
 
7.     Excellent public speaking and presentation skills.
 
8.     Clean, professional image, behavior, and demeanor are expected at all times.
 
9.     Strong organizational skills.
 
10.  Experience with Word, Excel, Outlook, PowerPoint, and other applications.
 
11.  Good driving record and reliable transportation for use on the job.
 
Major Responsibilities: The Business Development Manager manages the day-to-day sales efforts of the business and is responsible for:

1.     Developing and executing a field sales plan to meet or exceed monthly, quarterly, and annual growth targets

2.     Demonstrating a thorough and complete knowledge of the agency including:

-    our vision, mission, and values;

-    the services we provide; and

-    how we differentiate ourselves from other home care agencies

3.     Identifying, evaluating, and prioritizing potential referral sources within the agency’s territory and surrounding area

4.     Establishing and maintaining professional relationships with all referral sources, including but not limited to the following: hospitals, independent living facilities, assisted living facilities, sub-acute rehabilitation facilities, skilled nursing facilities, skilled home health care agencies, hospice providers, and physicians/nurse practitioners.  Focusing on discharging facilities for maximum referral opportunities.

5.     Establishing and maintaining brand awareness through referral source contacts, conferences, and community education efforts

6.     Responsible for improving and maintaining the assigned KPI metrics and reporting on them weekly.

7.     Understand and participate as needed in the emergency preparedness training, drills, and real-time emergencies as appropriate.

8.     Assist in team meeting company goals and individual quarterly goals.

9.     Representing the agency and its services in a professional, competent and responsive manner

10.  Working effectively with other agency management and staff

11.  Maintaining standards of high-quality customer service

12.  Preparing weekly reports of marketing/sales activity

13.  Attending weekly staff meeting

14.  Any other duty requested to maintain the operations of the business

Qualifications:

Bachelor's degree in business, marketing, healthcare administration, or a related field (preferred).
Proven experience in business development, sales, or a related role
Strong interpersonal and communication skills.
Excellent presentation and negotiation skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and CRM software.
Reliable transportation for travel to various locations.

Benefits:

Competitive salary with performance-based incentives.
Paid time off and holidays.
Ongoing training and professional development opportunities.
Meaningful work that positively impacts the lives of others.