Business Development Representative

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

We are looking for a proactive and results-driven Business Development Representative to join our regional sales team in Kuala Lumpur. This role is your gateway into enterprise technology sales — you will be the driving force behind outbound prospecting, pipeline generation, and new business identification across assigned regions and industries.

As a BDR, you will work closely with Regional Sales teams, Account Executives, and Customer Facing teams to generate qualified meetings and opportunities that fuel our growth. This role is also designed as a key talent development position within the commercial organization, preparing you for future progression into Mid-Market and Tier 1 Customer Facing roles.

• Execute outbound prospecting activities across assigned regions, industries, and target accounts
• Identify and engage prospective customers using email, phone, LinkedIn, and other digital outreach channels
• Research target accounts, customer segments, industries, and buying personas to uncover new business opportunities
• Generate qualified meetings and sales opportunities for Customer Facing teams and Account Executives
• Work closely with Regional Sales and Customer Facing teams to support pipeline generation initiatives and strategic growth priorities
• Support industry, squad, and regional pipeline generation campaigns and initiatives
• Maintain outreach sequences and prospect engagement activities using approved tools and methodologies
• Use best-in-class prospecting and research tools to identify relevant contacts, validate information, and enrich account data
• Maintain accurate prospect, account, and activity data within Salesforce and outreach platforms
• Follow qualification standards and outreach best practices to ensure high-quality pipeline generation
• Build and maintain knowledge of Infobip solutions, products, industries, and customer use cases
• Collaborate with Marketing, Sales Enablement, and Customer Facing teams to improve outreach effectiveness and conversion rates
• Provide ongoing market feedback and prospect insights to support continuous process and messaging optimization
• Utilize AI tools and automation to improve prospect research, outreach preparation, productivity, and engagement quality
• Participate in onboarding, coaching, enablement, and continuous learning initiatives
• Accept feedback, coaching, and training to support continuous professional development and career progression

• Previous experience in sales development, outbound prospecting, or B2B lead generation
• Strong written and verbal communication skills in English
• Comfortable with outbound cold outreach via phone, email, and social channels
• Curiosity and eagerness to learn about technology, cloud communications, and the CPaaS industry
• Strong organizational skills with the ability to manage multiple outreach sequences and priorities
• A team player mindset with strong interpersonal skills
• Familiarity with Salesforce, LinkedIn Sales Navigator, and outreach tools is a plus

Read more about our hiring process.