Papa John’s – Restaurant Manager & Assistant Manager - Rochester

United States·RochesterFull Timemid

Restaurant ManagerFood Service

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Quick Summary

Overview

Papa John’s – Restaurant Manager & Assistant Manager Location: Rochester,

Technical Tools

Restaurant ManagerFood Service

Location: Rochester, NY Area

Employment Type: Full Time

Reports To: Franchise Owner / Area Manager

About the Role

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At Papa John’s, people are always our top priority — and that starts with our leaders.

We are currently hiring for Restaurant Manager and Assistant Manager positions to join our growing team in the Rochester area. Whether you’re an experienced manager or ready to take the next step in your leadership career, we have opportunities for both levels.

As part of our franchise team, you’ll play a key role in driving daily operations, ensuring excellent customer service, and developing team members. Our locally owned restaurants operate with hands-on leadership and flexibility — giving you real ownership of results and opportunities to grow quickly based on performance.

Responsibilities

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Lead, coach, and motivate a team of 8–15 employees
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Ensure high-quality products and excellent customer service
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Manage labor, food, and supply costs within budget
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Oversee cash handling, deposits, and shift reports
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Maintain a clean, safe, and compliant restaurant environment
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Recruit, train, and develop new team members
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Manage scheduling and staffing coverage
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Execute Papa John’s operational standards and local health regulations
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Open and close the restaurant as scheduled
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Drive performance, sales, and team morale through leadership and accountability

Must be 18 years or older
Prior management or leadership experience (restaurant or retail preferred)

Nice to Have

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Ability to work 40+ hours per week in a fast-paced environment

Strong leadership, communication, and customer service skills

(Assistant Manager candidates should have some supervisory or shift lead experience; Manager candidates should have full restaurant or multi-shift leadership experience.)

What We Offer

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We believe in rewarding hard work with real opportunity and stability.

Our franchise leaders enjoy:

Employee discounts on meals and national retailers

Career growth potential – we promote from within whenever possible

Papa John’s provides equal employment opportunities for all applicants and team members in accordance with New York, New Jersey, and federal law. We do not discriminate on the basis of race, color, religion, sex, age, marital status, civil partnership, national or ethnic origin, pregnancy, maternity, veteran status, uniformed service, disability, genetic information, sexual orientation, gender identity, gender reassignment, gender expression, or any other protected status under law.