Agency Account Manager (Media Option, Thailand)

We are looking for an ambitious Agency Account Manager who will play a crucial role in managing our existing Clients.

• →Upsell: Work with existing clients to maximize client satisfaction, retention and growth; propose new ideas, alternative services for clients
• →Optimization: Work as a liaison between clients and internal departments to operate campaign management, and to achieve higher performance
• →Retention: Work closely with clients to ensure the campaigns’ achievement and satisfaction to ensure the contract renewal at the highest level

Who you are:

• 1+ year of experience in digital marketing/account management experience in advertising agencies/e-commerce/direct response environment
• Outstanding computer skills, including strong knowledge of Google, Facebook, Line ads platform, Twitter, TikTok, Native ads, and content marketing
• Deep knowledge and understanding of the online advertising industry and technologies
• Deep understanding of the company product and being able to explain it to a client and anyone else when needed
• Strong interpersonal skills
• Understanding of the country's peculiarities, knowing the main competitors, prices, advertising verticals, and peculiarities of communication with people from the assigned GEO region
• Excellent knowledge of Excel and PowerPoint, chart making, and manipulation of large data sets

• Digital advertising campaign management
• Prior agency experience

• Upper-intermediate English
• Fluent Thai

MGID is an awesome place to work for those who share a results-driven culture, passion for AdTech, innovation, and human focus. We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We are proud to be an equal opportunity employer.