Indirect Named Account Manager

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Als Indirect Named Account Manager (iNAM) fungieren Sie als zentraler strategischer Partner und Enabler für unsere Enterprise- und Upper-Midmarket-Kunden. In dieser Schlüsselrolle treiben Sie das Wachstum durch eine ausgewogene Hunter- und Farmer-Mentalität voran: Sie identifizieren und akquirieren proaktiv Neukunden, während Sie gleichzeitig bestehende Kundenbeziehungen durch gezielte Upselling-Strategien und technologische Exzellenz nachhaltig ausbauen.

• Abgeschlossenes Studium (Betriebswirtschaft, Informatik, Wirtschaftsinformatik) oder eine vergleichbare qualifizierte Ausbildung mit entsprechender Berufserfahrung.

• Mehrjährige, fundierte Erfahrung im ICT-Vertrieb, idealerweise mit einer nachgewiesenen Fähigkeit, Neukunden im Enterprise-Segment zu gewinnen.

• Starke „Sales-DNA“: Sie sind ein leidenschaftlicher Akquise-Profi, der es versteht, gemeinsam mit Partnern Türen zu öffnen, die zuvor verschlossen waren.

• Ausgeprägte Verhandlungskompetenz und die Fähigkeit, auf C-Level-Ebene zu kommunizieren und zu überzeugen

• Starke analytische Fähigkeiten zur Bewertung von Marktdynamiken und zur Priorisierung von Sales-Aktivitäten.

• Sehr gute Präsentations, Verhandlungs- und Kommunikationsfähigkeiten in Deutsch und Englisch.

• Reisebereitschaft innerhalb der Region, um eine hohe Präsenz bei Partnern und Kunden zu gewährleisten.

As an Indirect Named Account Manager (iNAM), you will serve as a key strategic partner and enabler for our Enterprise and Upper Mid-Market customers. In this pivotal role, you will drive growth through a balanced hunter and farmer mindset: proactively identifying and winning new customers while continuously expanding existing customer relationships through targeted upselling strategies and technological expertise.

The Named Account Manager (iNAM) acts as a strategic partner and trusted advisor for our strategic partners' customer base of up to 1,000 users, as well as accounts within the Enterprise segment. In this role, you will actively identify and develop new customer opportunities, working closely with our strategic partners to win new business while simultaneously expanding existing customer relationships through targeted upselling initiatives. You will serve as the critical link between Mitel, its partners, and end customers, ensuring sustainable growth and high customer satisfaction through technological expertise and collaborative engagement.

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field, or an equivalent qualification with substantial experience in ICT sales.

• A strong passion for business development and customer acquisition. You know how to open new doors and achieve ambitious sales targets in collaboration with partners.

• Strong analytical skills to assess market dynamics and prioritize sales activities based on business impact and opportunity potential.

• Proven ability to negotiate and engage with C-level stakeholders, using value-based selling techniques to influence strategic decisions.

• Solid understanding of IP architectures, hybrid cloud environments, UCaaS, CCaaS, and SIP technologies.

• Excellent presentation, negotiation, and communication skills in both German and English.

• Proficient in CRM platf

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related discipline, or an equivalent combination of education and professional experience.

• Several years of proven experience in ICT sales, ideally with a successful track record of acquiring new customers in the Enterprise market.

• Strong sales DNA with a passion for business development and a demonstrated ability to create opportunities in close partnership with channel partners.

• Excellent negotiation skills and the ability to influence and engage decision-makers at the executive (C-level) level.

• Strong analytical capabilities to evaluate market dynamics and effectively prioritize sales activities.

• Outstanding presentation, negotiation, and communication skills in both German and English.

• Willingness to travel within the assigned region to maintain a strong presence with partners and customers.

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Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.