Moo10d ago

Account Manager

United States·East ProvidencePerm - Full-timemid

SalesAccount Manager

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Quick Summary

Overview

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since.

Technical Tools

SalesAccount Manager

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI

We’re making new and exciting things – and we could really do with your help.

Welcome to MOO - Our purpose is simple, great design for everyone. Want to join us? We're award-winning, design-led, technology driven and powered by some pretty awesome people. You might be one of them.

MOO's Business Services offering provides an online platform for businesses to create and scale their beautiful print products with the click of a few buttons (just like magic). Business Service clients range from robust corporations looking for consistency and brand control, to creative resellers who partner with MOO to bring their designs to life and delight their clients.

To continue the success that MOO Business Service is today, we are looking for an exemplary B2B Account Manager in our East Providence location who will onboard and inspire new business clients, further helping us grow our business services base in North America.

Your sales team of between 6-7 sales reps will be made up of Account Executives, Account Managers and a Sales Manager. Together you are responsible for onboarding and growing existing business services accounts at MOO, and working collaboratively to ensure that each client has a seamless experience working with us.

As an Account Manager you will serve as the primary contact for MOO for Business clients, understanding their business, acting as an internal advocate and delivering an exceptional customer experience. You’ll be involved in proactively influencing activity and growth within your book of business as well as being responsible for customer retention.

The ideal Account Manager will be committed to giving our MOO clients the best experience possible through consistently delivering fantastic service to our customers in combination with demonstrating the sales acumen to grow the account base through proactive outreach. You'll be driven to make an impact from day one, ready to roll up your sleeves as a team player, and be energetic about your future with MOO.

The successful candidate will report to one of our US based Sales Managers and work closely with Account Executives, Design Services and Customer Success teams to support and grow relationships within the base of MOO's existing Business Services accounts.

Proactively manage the existing customer base to drive customer delight and surprise in order to increase returning revenue

Serve as first point of contact for your accounts predominantly over the phone and via e-mail

Build relationships with customers to influence an increase in purchase volume, frequency, and product mix through strong discovery, record keeping, recommendation, and presentation skills

Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to existing clients in order to win projects and grow relationships

Maintain clear and accurate records of customer interactions and notes within our CRM systems

Actively identify opportunities for growth and collaboration with accounts in your book of business through development of relationships via contact expansion and your own regular research on the business

Accurately forecast your anticipated monthly achievement upward to your manager and at times other leaders in the business

Achieve monthly revenue and retention targets

Meet and exceed daily outbound activity requirements

Engage in weekly coaching sessions and 1:1s with your manager

Be an active member of your sales team and department by being an engaged participant in team meetings and strategy sessions

You’re not afraid of picking up the phone and making purposeful connections with your clients daily

You are goal-oriented, and like to chase an ambitious target

You learn new tech platforms quickly, and thrive in a hybrid work environment

You enjoy research and planning to develop strong long term relationships with clients

You are coachable and enjoy learning new skills and strategies

You’re professional, friendly, and helpful on the phone and in writing

You enjoy being in an advisory role, helping customers solve problems and coming up with creative solutions

You are organized and disciplined in your day to day processes

You're OK with ambiguity and have a growth mindset

You have an interest or background in design and print

You enjoy a challenge and aren't afraid to try something new

You thrive in a team setting and working closely with your peers towards personal and professional growth

Previous phone or in person sales experience, specifically in account growth and retention

Basic knowledge of design/print

Experience with Salesforce, Salesloft, and Adobe Workfront or other ticketing systems

Bi-lingual capabilities

Location & Eligibility

Where is the job

East Providence, United States

Hybrid — some on-site time required

Who can apply

Listed under

United States

Listing Details

Posted: April 21, 2026
First seen: April 21, 2026
Last seen: May 1, 2026

Posting Health

Days active: 9
Repost count: 0
Trust Level: 41%
Scored at: May 1, 2026

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Apply for this position

Moo

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MOO is a leading online print and design company specializing in high-quality business and promotional print products, committed to innovation and sustainability.

Employees

350

Founded

2004

Domain

Jobs

External application · ~5 min on Moo's site

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