HR Operations Manager, Hong Kong
Hong Kong · Hong Kong SarmidQuick Summary
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet,
About the Role
~1 min readIn this role you will execute all frontline processes and policies as it pertains to the Global HR Operations. You’ll be heavily involved in the daily HR operation, such as the preparation of documents and benefit administration. You’ll be asked to proactively identify opportunities to enhance the service provided by HR and ultimately implement meaningful changes. Additionally, you will have an opportunity to shape the firm’s people-related practices/initiatives by applying external and internal contextual knowledge, including the Terms & Conditions of employment in worldwide locations.
Responsibilities
~1 min read- →Serve as the primary point of contact for our HK population, addressing their unique needs and challenges.
- →Identify and implement strategies to improve existing HR processes for HK employees, ensuring efficiency and effectiveness.
- →Understand and fulfil the HR needs of HK employees and managers, providing excellent customer service while adhering to established processes and controls.
- →Collaborate to improve efficiency and consistently execute all HR business processes.
- →Lead the review, updating, and creation of employment documents for compliance in a HK workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents.
- →Participate in special projects on a local and global basis as required (20% of the time).
- Bachelor's Degree with minimum 7 years of HR Operation experience in a fast-paced environment
- Fluency in written and spoken English and Chinese (Mandarin or Cantonese)
- Strong customer orientation in the delivery of internal services
- Ability to manage and prioritize multiple work streams rapidly and effectively
- Strong aptitude for problem solving and the drive to think creatively
- Ability to work independently, under pressure with frequent deadlines
- Ability to handle confidential information, professionally and appropriately
What We Offer
~1 min readListing Details
- Posted
- March 16, 2026
- First seen
- March 26, 2026
- Last seen
- April 21, 2026
Posting Health
- Days active
- 26
- Repost count
- 0
- Trust Level
- 31%
- Scored at
- April 21, 2026
Signal breakdown
OKX is a global cryptocurrency exchange and Web3 technology company, offering trading, wallet services, and access to decentralized finance. Founded in 2017, it serves millions of users in over 100 countries.
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HR Operations Manager, Hong Kong