Oliver11d ago

Account Manager (Creative/Advertising/Social)

Netherlands·Amsterdammid

SalesAccount Manager

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Quick Summary

Overview

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.

Technical Tools

SalesAccount Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Responsibilities

~1 min read

→Manage day‑to‑day client relationships, acting as the main point of contact for delivery questions and updates
→Receive, interrogate, and clarify briefs to ensure alignment before work begins
→Coordinate feedback rounds, approvals, and next steps across client and internal teams
→Build trusted, collaborative relationships with client stakeholders through clear, consistent communication

Take ownership of digital, social, and content projects from brief to delivery
Track progress across projects and flag risks, delays, or scope changes early
Ensure work follows agreed processes and is delivered on time and within budget

Act as a central point of coordination between social, creative, production, and project management teams
Support resourcing conversations and help align priorities across workstreams
Ensure internal teams have clear direction, feedback, and context at every stage

Support the identification of incremental opportunities within the account
Contribute to strong account health through operational excellence and proactive servicing

Requirements

~1 min read

5+ years’ experience in account management or client services within a creative, digital, or production agency
Proven experience managing multiple projects end‑to‑end
Strong organisational skills with excellent attention to detail
Confidence managing stakeholders and communicating clearly at all levels
Experience creating and maintaining timelines, status updates, and delivery plans
Comfortable working in fast‑paced environments with multiple priorities
A proactive, solution‑oriented mindset with the confidence to flag risks and ask questions

Nice to Have

~1 min read

Experience working on global or multi‑market accounts
Exposure to social‑first, content‑led, or always‑on delivery models
Experience collaborating with offshore or distributed teams

Req ID: 17392
#LI-JP1 #LI-Hybrid #LI-midsenior

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.