Sales Enablement Manager

OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services (OWS) uncovers insights that strengthen security and improve operations. See the next opportunity to secure and scale smart environments and enhance experiences for businesses and organizations everywhere with an intelligent and aware cloud video platform. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

The Sales Enablement Manager is responsible for supporting and optimizing the sales technology ecosystem that powers the revenue organization. This role serves as the primary administrator and business partner for Salesforce and other sales productivity platforms, including ZoomInfo, Outreach, Gong, and future sales technologies.

The ideal candidate is passionate about both technology and sales process optimization. They will help maintain system integrity, improve user adoption, support automation initiatives, and identify opportunities to increase sales productivity through smarter processes and technology. Working closely with Sales, Revenue Operations, Marketing, and IT, this individual will play a critical role in ensuring sales teams have the tools, data, and workflows needed to succeed in a fast-paced and evolving environment.

This position reports to the Director, Revenue Operations.

• →Serve as a primary support resource for Salesforce and sales enablement tools, including ZoomInfo, Outreach, Gong, and other sales productivity platforms.
• →Support day-to-day CRM administration, including user access, permissions, data quality, reporting support, and troubleshooting.
• →Partner with Sales, Revenue Operations, and IT to improve sales processes, streamline workflows, and support automation opportunities.
• →Assist with the implementation, configuration, testing, and rollout of new sales technology features, enhancements, and enablement tools.
• →Monitor tool adoption, utilization, and user feedback to identify opportunities to improve productivity and sales effectiveness.
• →Maintain documentation, user guides, job aids, and best practices to support consistent usage across the sales technology stack.
• →Coordinate onboarding, training, and communication for new tools, process changes, and system updates.
• →Support system and process improvements that reduce manual work, increase CRM accuracy, and help Sales operate more efficiently.
• →Promote consistent usage, data integrity, and best practices across Salesforce and the broader sales technology ecosystem.

• 2–4 years of experience in Sales Operations, Revenue Operations, Sales Technology, CRM Administration, or a related field.
• Hands-on experience supporting Salesforce administration and reporting.
• Experience with modern sales technology platforms such as ZoomInfo, Outreach, Gong, Salesloft, HubSpot, or similar solutions.
• Strong analytical and problem-solving skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Ability to communicate technical concepts to non-technical users.
• Experience with process improvement and workflow optimization.
• Bachelor’s degree in a related field or equivalent practical experience.
• Ability to work onsite 4 days per week (non‑remote role).

• Salesforce Certified
• Experience with automation tools, workflow builders, and CRM integrations.
• Experience supporting sales enablement initiatives.
• Knowledge of SaaS, technology, or B2B sales organizations.
• Familiarity with ticketing or project management systems such as Jira, Zendesk, or Asana.
• Experience coordinating vendor support, system access requests, or sales technology enablement materials.

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.