National Sales Manager

• Newly created leadership opportunity – join at a pivotal time for the business and have a real impact on results, team engagement and growth.
• Contribute to a growing business that has established a warm, collegial and high-performing culture.
• Full time, permanent position. Melbourne headquarters, Monday to Friday.

Our client is a well-established, family-owned financial institution with 80 years of history and a genuinely compelling purpose — giving hope to borrowers who've been turned away by the major banks. Through a flexible, human-centred approach to financial assessment, they've helped countless families secure their future and a place to call home — financing over 30,000 dwellings and counting.

This isn't a corporate machine. It's a tight-knit team of seasoned banking and finance professionals who bring deep expertise and a shared belief that everyone deserves a fair shot at homeownership. The culture reflects the values of the family that built it, grounded, purposeful, and genuinely invested in the outcomes of the people they serve.

This is a rare opportunity to take the reins of a national sales function within a purpose-driven lending business that has been changing lives for 80 years.

Based in Melbourne and reporting to the Executive General Manager – Sales and Distribution, the National Sales Manager is the driving force behind sustainable growth through the broker channel. This is a genuine leadership role that blends strategic vision with hands-on execution, and commercial ambition with disciplined, values-led delivery.

What you'll own:

• Leadership, coaching and development of a nationally distributed BDM and BD Associate team – build a culture of collaboration, ownership and continuous improvement. Lead a team of 12 with the assistance of a team leader that will focus on mentoring and coaching the Business Development Associates within the department.
• Sales execution and performance management – implement national sales initiatives and campaigns, drive sales execution (pipeline management, activity planning and broker segmentation), monitor performance metrics and ensure consistent adoption of sales tools/CRM.
• Broker engagement and relationship management – oversee broker engagement strategies to deepen relationships and increase sales results. Support the sales team in maintaining high-value and high-potential broker groups. Represent the organisation at broker events, PD days and industry functions.
• Aggregator and strategic partner support – partner with the EGM to execute aggregator strategies, joint business plans and national initiatives.
• Operational excellence & governance – ensure the team activity complies with regulatory, credit and organisational policies. Resolve issues and improve the broker experience.
• Cross-functional alignment with Credit, Operations, Risk and Marketing to ensure seamless end-to-end delivery
• Champion the voice of the broker internally to drive continuous improvement.
• Inform product development, weigh in on pricing discussions and brainstorm service enhancements in collaboration with leadership and internal teams.

This isn't a role for someone who wants to manage from a distance. The ideal candidate will be as comfortable at an industry forum representing the brand as they are in the detail of pipeline conversion metrics, credit policy, and broker education.

You're a seasoned sales leader from the mortgage or specialist lending world — someone who knows how to build the relationships and culture that drive lasting, high-quality results. Specifically, you'll bring:

Experience & Qualifications

• Demonstrated experience leading a national or multi-state BDM or sales team within broker-distributed lending
• Senior background in a non-bank or specialist mortgage lending environment
• You bring a black book of network contacts that will help build new relationships with brokers and aggregators
• Proven accountability for national sales budgets, forecasting, reporting and performance management
• Relevant degree, diploma or equivalent qualification in Finance, Business, Commerce or a related discipline

Technical Knowledge

• Deep understanding of residential mortgage lending — prime, specialist and non-conforming structures
• Strong grasp of aggregator and broker network operating models, commercial drivers and governance expectations
• Commercial acumen to interpret sales data, portfolio trends and performance metrics
• Proficiency in CRM systems, sales reporting tools and Microsoft Office

Leadership & Behaviours

• A natural leader who sets clear expectations, coaches for performance and builds cultures of accountability
• Highly effective communicator — equally confident with broker principals, aggregators and executive stakeholders
• Collaborative and team-oriented, with the ability to influence and align senior internal and external stakeholders
• A strategic thinker who can also execute — comfortable in the detail without losing sight of the bigger picture

As we are an Equal Employment Opportunity Employer, we want to hear from a wide range of candidates that read about this opportunity and feel closely aligned to our business and this opportunity. Please apply with a copy of your resume via this LinkedIn Job Advert.

For further information, please contact our Recruitment Partner, Georgia Roberts from Partale Talent at groberts@partale.com.au.

No agencies.