Enterprise Account Manager - UKI

• Own a portfolio of Tier 1 customers, building trusted relationships with champions, key decision makers, and executive stakeholders across Finance, Procurement, Travel, HR, IT, and Leadership.

• Build and execute strategic account plans by developing a deep understanding of your customers' business, identifying expansion opportunities, mitigating risks, and maximising long-term customer value.

• Identify growth opportunities across business units, geographies, and product lines to expand your portfolio through new business opportunities, upselling, and cross-selling.

• Drive adoption across Perk's Travel and Spend platform by identifying underutilised features, expanding use cases, and partnering with customers on change management initiatives.

• Leverage data and analytics to lead Quarterly Business Reviews (QBRs), delivering reports and presentations that demonstrate business outcomes, product adoption, ROI, and future strategic opportunities to senior stakeholders.

• Be an expert across Perk's Travel and Spend platform to educate customers on new capabilities and consistently meet or exceed quarterly expansion targets.

• Identify common challenges within each account, develop timely solutions, and implement long-term strategies that improve customer outcomes and satisfaction.

• Be Perk's biggest advocate within your customers and your customers' biggest advocate within Perk by partnering with Product, Engineering, and Technical Support teams to resolve issues, influence product improvements, and represent the voice of the customer.

• Effectively prioritise your time and resources to maximise impact across your portfolio and key business initiatives.

• Significant experience managing a portfolio of Tier 1 customers in a SaaS, travel-tech, fintech, or spend management environment. Experience working with finance, procurement, travel, or expense management ecosystems is a strong plus.

• Proven ability to build relationships across Finance, Procurement, Travel, HR, IT, and executive leadership within large enterprise organisations.

• Experience navigating complex enterprise organisations with multiple stakeholders, procurement processes, and executive decision-makers.

• Outstanding presentation and communication skills, with the ability to influence stakeholders at all levels and build trusted, long-term relationships.

• Strong financial, commercial, and analytical acumen, with the ability to discuss T&E policy, spend controls, ROI, cost optimisation, and operational efficiency with finance leaders.

• Results-oriented mindset with a strong focus on customer satisfaction and long-term customer value.

• Excellent prioritisation and time management skills, with the ability to manage competing priorities across a portfolio of strategic accounts.

• Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology

• Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains

• Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around

• Growth Mindset: You seek feedback early and often and are open to both give and take constructive and direct criticism

• Experience using inside sales tools like Salesforce, Google Tools, Zendesk, Looker.

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

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