Sales Operations Specialist

As a Sales Operations Specialist, you will focus on supporting and optimizing sales processes, maintaining CRM data integrity, and ensuring alignment across internal teams. You will act as a central point of coordination between Sales, Product, Marketing, and Operations, helping the commercial function run efficiently.

This is a hands-on role combining operational support, reporting, and stakeholder coordination, with occasional exposure to client interactions.

• Support the Sales team with day-to-day operational and administrative tasks

• Prepare and maintain sales materials, including standardised and customised presentations

• Manage and maintain CRM systems, ensuring data accuracy, tracking, and pipeline visibility

• Support reporting processes (monthly, quarterly), ensuring reliable and structured data

• Coordinate internally with Product, Marketing, CRM, and Operations teams to align on offerings and availability

• Assist in client communication, follow-ups, and relationship support when needed

• Support onboarding processes for new clients, ensuring smooth internal coordination and documentation

• Identify and support the execution of cross-sell opportunities

• Coordinate updates and content for Raketech.com by aligning with relevant stakeholders

• Join client calls when needed to support continuity and communication

• Monitor market trends and competitor activity to support the commercial team