Solutions Architect - Client Success

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. 

Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in our Mission: 
The Solution Architect is a specialist sales overlay role responsible for leading all client-facing engagement, commercial negotiation, and sales execution for our Digital Benefit Solutions, a suite of optional, high-value modules designed to enhance and extend the core platform.

Operating across all Client Success PODs, the Solution Architect owns the full solution lifecycle: from opportunity identification and qualification, through solution design and commercial negotiation, to ensuring a smooth transition into implementation and early adoption.

The role partners closely with Client Success Directors (CSDs), Senior Cient Success Managers (SCSMs) and Client Success Managers (CSMs) to promote, position, and deliver these solutions across their customer portfolios.

As a Solution Architect, you are the expert advisor and commercial lead for our Digital Benefit Solutions (Select, Benefits Automation & Global opportunities). You help customers understand the value of these enhanced modules, guide them through discovery and solution design, and lead commercial discussions that accelerate adoption and drive revenue growth.

You bring deep product expertise, commercial confidence, and excellent communication—working seamlessly with Client Success teams to create value-led conversations and ensure customers achieve meaningful outcomes. Your work directly contributes to expansion revenue, customer satisfaction, and the growth of our broader benefits ecosystem.
 

What’s In It For Me? 
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:   

Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! 

Flexible, Hybrid Working: 
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.