Partner Manager (m/f/d)

Shopware is a leading open commerce platform designed to empower merchants to build flexible, scalable, and future-ready digital commerce experiences. We work closely with merchants, agencies, and technology partners to deliver sophisticated ecommerce solutions for ambitious brands.

We are seeking a Partner Manager to build, manage, and grow relationships with ecommerce agencies, systems integrators, and technology partners. This is a professional-level role focused on partner enablement, pipeline development, and long-term relationship management.

The Partner Manager acts as the primary point of contact for assigned partners, helping them successfully position, sell, and deliver ecommerce solutions while aligning partner goals with company strategy.

No matter where you work, you will be an integral part of the team. Therefore, we are looking for a Partner Manager (m/f/d) across North America in the EST or CST timezone. 

• Own relationships with a portfolio of agency and technology partners across North America

• Serve as the primary point of contact for partner communication, escalation, and support

• Build long-term, trust-based relationships with partner leadership and delivery teams

• Onboard new partners and guide them through training, certification, and go-to-market readiness

• Enable partners on platform positioning, differentiation, and target use cases

• Support partners in building internal expertise and delivery capabilities

• Collaborate with Sales and Solutions teams to support partner-sourced and partner-influenced deals

• Assist partners with deal strategy, account planning, and opportunity qualification

• Track pipeline, revenue impact, and partner performance metrics

• Support partner programs, tiers, and incentives

• Identify opportunities to improve partner engagement, productivity, and satisfaction

• Provide structured feedback from partners to internal Product, Sales, and Marketing teams

• Support co-marketing initiatives, events, webinars, and joint customer success stories

• Encourage partner participation in events, certifications, and community initiatives

Department: Partnerships
Reports to: Integration Partner Team Lead
Location: United States (Fully Remote) - EST/CST preferred
Compensation: $110,000-140,000 OTE (60-70% Base, 40-30% Variable)

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