Account Manager (K-Beauty)

What you'll do

• Own a portfolio of K-beauty client accounts end to end: the relationship, the weekly GMV number, and everything that gets you there.
• Run weekly trading reviews with clients, reporting on performance against target and agreeing the next moves.
• Brief and coordinate somerce's internal teams (content, affiliate, LIVE, paid media) so every account runs as one funnel, not five disconnected workstreams.
• Act as the primary liaison for Korean-speaking brand contacts and, where needed, Korea-based stakeholders, in both Korean and English.
• Support hero SKU strategy, pricing, promo calendars and stock planning alongside the shop operations team.
• Localise and quality-check Korean-to-English and English-to-Korean communication across briefs, reporting and client-facing materials.
• Spot growth opportunities within existing accounts and help build the case for scope expansion.
• Keep forecasts live and accurate, with assumptions stated, so nobody is ever surprised by a number.

What we're looking for

• Native or bilingual proficiency in Korean, spoken and written, to a professional standard.
• Fluent, professional English, spoken and written.
• Experience in account management, client services or brand management, ideally in ecommerce, retail, beauty or social commerce.
• Comfortable owning a number and being accountable for it week to week.
• Confident presenting to clients and managing multiple stakeholders at once.
• Genuine interest in K-beauty and in how the category is winning on TikTok Shop.
• Organised under pressure: this is a fast-moving, multi-account role with weekly reporting cadence.
• Based in or able to commute to London; happy working from our N7 office as part of a hybrid setup.

Nice to have

• Prior experience with TikTok Shop, TikTok LIVE, or a livestream commerce platform.
• Existing relationships or experience working with Korean beauty brands or distributors.
• Familiarity with GMV, ASP, CVR, AOV and other ecommerce trading metrics.

• Clear progression paths with responsibility early
• Regular performance reviews focused on development and impact
• Direct exposure to high-growth brands across the UK, US and EU
• Opportunity to work at the cutting edge of TikTok Shop and social commerce

• Fast-paced, high-ownership culture
• Minimal bureaucracy and maximum accountability
• Surrounded by people who care about performance, creativity and doing things properly
• A business that wins with its clients, shared success matters

• We trust our people
• We move quickly and back good ideas
• You’ll have real influence, not just responsibility
• If you perform, you’ll grow, simple as that