Account Manager (Property Management) - 56645909359

We are a growing property management firm supporting landlords and real estate investors in one of the largest rental markets in the United States. Our mission is to help property owners operate efficiently while ensuring residents feel supported and at home.

We pride ourselves on:

• Exceptional customer service

• Fast, solution-oriented responses

• Clear and transparent communication

• Operational excellence

We are seeking a highly organized and detail-driven Account Property Manager to serve as the primary liaison between property owners, tenants, and vendors. This role is central to maintaining strong relationships, ensuring timely resolution of maintenance issues, and delivering a consistently positive client experience.

This position is ideal for someone who thrives in a fast-paced, service-oriented environment and excels at multitasking, communication, and process management.

• Act as the main point of contact for assigned property owners and tenants

• Deliver clear, professional, and timely updates

• Build trust through consistent and transparent communication

• Manage the full lifecycle of work orders (entry → scheduling → follow-up → closure)

• Coordinate vendor scheduling and service timelines

• Ensure maintenance issues are resolved efficiently

• Communicate effectively with vendors and contractors

• Solicit, review, and evaluate bids for special projects

• Track job progress and completion quality

• Schedule property inspections and spot checks

• Document findings and coordinate follow-up actions

• Partner with the accounting team to resolve invoice discrepancies

• Support accurate billing and expense tracking

• Exceptional written and verbal English communication

• Strong English reading comprehension and rapid information processing

• Ability to build rapport with diverse personalities

• Detail-oriented with strong organizational skills

• Excellent time management and multitasking ability

• Proactive problem-solving mindset

• Comfortable navigating multiple digital tools and systems

• Bachelor’s degree in Business Administration or related field

• 2–3 years of experience in property management and/or customer service

• Experience with property management platforms (AppFolio, Buildium, etc.)

• Advanced / Fluent English

• Proficiency with property management software

• High-speed wired internet connection (200 Mbps minimum)

• Windows 10/11 or MacOS

• Minimum 4 GB RAM, Intel i5 (or equivalent)

• Fully remote

• Structured, deadline-driven workflow

• Collaborative team setting

Monday – Friday
9:00 AM – 6:00 PM EST
(1-hour unpaid lunch)

• Strong communicators
• Highly organized operators
• Detail-obsessed professionals
• Customer-experience focused individuals
• Calm problem solvers