Senior Revenue Operations Manager - 21032

LOOKING FOR STELLAR TOP CANDIDATES

 

Position:  Senior Revenue Operations Manager
Working Hours: Full-Time│Ability to maintain consistent overlap with US business hours
Search Location: Latin America│South Africa│Philippines
Salary:  4000-6500 USD per month
:  The Final Salary Offer depends on the client’s decision, interview results, and experience

 

About the Client:

Our client is a growing organization with a sophisticated sales operation that relies heavily on technology, automation, data, and structured lead management to drive revenue.

As the sales organization continues to scale, the company is looking for a highly technical Revenue Operations leader who can take complete ownership of the systems and infrastructure supporting the revenue engine.

 

About the Role:

The Senior Revenue Operations Manager will own the technical infrastructure behind the company's sales organization, including CRM architecture, lead routing, sales automation, appointment scheduling, lead nurture, attribution, reporting, AI-powered workflows, and integrations across the revenue technology stack.

 

This is a highly technical, hands-on RevOps role, not a traditional sales operations position focused primarily on administration and reporting.

 

The ideal candidate combines the business understanding of an experienced Revenue Operations professional with the technical problem-solving ability of a strong software engineer. They should be capable of receiving an ambiguous business problem, determining the appropriate technical solution, and independently architecting, building, testing, and maintaining that solution.

 

The company is looking for someone who will proactively identify weaknesses and inefficiencies throughout the revenue infrastructure rather than waiting to be given individual tasks.

Role Responsibilities:

• Own the architecture and ongoing optimization of HubSpot across the sales organization.
• Build and maintain pipelines, properties, lifecycle stages, workflows, and automation.
• Design sophisticated lead routing and assignment logic.
• Maintain clean and reliable CRM data.
• Build reporting dashboards for sales and leadership teams.
• Establish scalable CRM structures that can support continued organizational growth.
• Diagnose and resolve workflow, routing, reporting, and data integrity issues.
• Continuously evaluate HubSpot architecture and identify opportunities for improvement.

• Design and implement automations across the company's revenue technology stack.
• Build workflows using Zapier, Make, n8n, APIs, webhooks, and similar technologies.
• Connect systems to eliminate unnecessary manual processes and duplicate data entry.
• Develop reliable data flows between CRM, scheduling, communication, lead capture, and reporting systems.
• Troubleshoot failed integrations and automation errors.
• Implement appropriate error handling, monitoring, and fallback processes.
• Evaluate new tools and determine when custom integrations or automations are appropriate.

• Own Calendly configuration and integration with the broader sales ecosystem.
• Build and maintain routing and round-robin logic.
• Manage availability rules and scheduling workflows.
• Configure reminders and appointment-related automation.
• Troubleshoot booking and routing issues.
• Ensure scheduling data flows correctly into CRM and reporting systems.
• Continuously improve the booking experience and operational reliability.

• Own and optimize the company's calling and SMS infrastructure through Aloware.
• Configure sequences and communication workflows.
• Manage sales representative setup and permissions.
• Build integrations between communication systems and HubSpot.
• Automate appropriate sales communication processes.
• Troubleshoot calling, SMS, sequencing, and integration issues.
• Ensure communication activity is accurately captured within the revenue ecosystem.

• Manage Typeform and other lead capture or application systems.
• Ensure lead information flows accurately into downstream sales systems.
• Develop qualification and routing logic based on lead attributes and behavior.
• Maintain consistency between lead capture systems and CRM records.
• Identify and resolve funnel leakage caused by technical or process issues.
• Improve the infrastructure supporting the complete customer acquisition journey.

• Build and optimize automated nurture systems for leads throughout the sales funnel.
• Develop workflows for unbooked leads.
• Create follow-up systems for appointment no-shows.
• Build reactivation campaigns for older or stalled opportunities.
• Develop multi-step nurture sequences across email, SMS, and other appropriate channels.
• Segment leads based on behavior, lifecycle stage, and sales readiness.
• Continuously evaluate nurture performance and identify opportunities to increase conversion.

• Identify opportunities to incorporate AI throughout revenue operations.
• Build practical automations using modern AI and LLM technologies.
• Integrate LLM APIs into existing sales and operational workflows where appropriate.
• Use AI to reduce repetitive administrative work and improve sales team productivity.
• Experiment with emerging AI capabilities while maintaining reliable and scalable processes.
• Evaluate where AI provides meaningful business value versus where traditional automation is more appropriate.

• Develop reliable attribution and funnel reporting across the complete sales journey.
• Track performance from lead → booked → showed → closed → collected.
• Ensure leadership has accurate visibility into funnel performance and revenue outcomes.
• Build dashboards and reporting systems that surface actionable insights.
• Identify conversion bottlenecks and revenue leakage.
• Validate data accuracy across multiple platforms.
• Help establish a trusted source of truth for revenue reporting.
• Analyze funnel performance and recommend operational improvements.

• Manage technical onboarding of new sales team members.
• Provision appropriate access across CRM, scheduling, calling, communication, and revenue systems.
• Configure accounts, routing rules, permissions, and workflows.
• Ensure new representatives are correctly incorporated into reporting structures.
• Remove access and update system configurations when team members leave.
• Maintain standardized onboarding and offboarding procedures.

• Proactively audit revenue systems for technical and operational failures.
• Identify broken workflows and automations before they significantly affect sales performance.
• Monitor lead routing accuracy.
• Detect missing or incorrectly mapped data.
• Identify duplicate records and data hygiene issues.
• Test integrations following system changes.
• Build monitoring and quality-control processes around mission-critical automations.
• Conduct regular audits of the entire revenue technology stack.

• Create and maintain documentation for the company's revenue systems.
• Develop SOPs for recurring RevOps processes.
• Document integrations, automation logic, routing rules, and system dependencies.
• Maintain clear documentation so critical infrastructure is understandable and maintainable.
• Establish processes for keeping documentation current as systems evolve.

• Continuously identify inefficiencies throughout the sales organization.
• Translate business challenges into technical solutions.
• Recommend improvements to systems, processes, and automation.
• Independently architect and implement solutions rather than relying on highly detailed instructions.
• Evaluate whether existing technology should be improved, replaced, or integrated differently.
• Build scalable systems that support future sales growth.
• Partner with sales leadership to understand operational bottlenecks and develop solutions.

Requirements:

• 5+ years of professional experience.
• 3+ years of direct Revenue Operations or Sales Operations experience.
• 3+ years of advanced HubSpot experience.
• Advanced understanding of HubSpot architecture, including pipelines, properties, workflows, lifecycle stages, automation, reporting, and data management.
• Demonstrated experience independently owning a company's revenue or GTM technology stack.
• Strong experience building sales and operational automations.
• Hands-on experience with APIs and webhooks.
• Experience integrating multiple SaaS platforms into reliable operational workflows.
• Strong analytical and data-management skills.
• Demonstrated ability to troubleshoot complex technical and operational problems.
• Experience building and maintaining sophisticated lead routing systems.
• Strong understanding of sales funnels and revenue operations.
• Hands-on experience with modern AI tools.
• Experience implementing LLM or API-based automations.
• Strong attention to detail and commitment to data accuracy.
• Ability to independently take a business problem from concept through implementation.
• Excellent written and verbal communication skills.

 

Preferred Qualifications:

• SQL experience.
• Scripting or programming experience.
• Experience with Zapier, Make, and n8n.
• Advanced experience with Calendly.
• Experience with Aloware or comparable calling/SMS platforms.
• Experience with Typeform or similar lead capture platforms.
• Experience building custom API integrations.
• Experience with appointment-based sales organizations.
• Experience supporting high-ticket sales funnels.
• Experience with sophisticated lead nurture and reactivation systems.
• Experience building revenue attribution models.
• Familiarity with AI agents and advanced LLM workflows.
• Previous experience working in a fast-growing or highly entrepreneurial organization.

 

Ideal Candidate Profile:

The ideal candidate is a technical builder who happens to specialize in Revenue Operations, rather than a CRM administrator who simply executes requests.

They possess strong enough technical judgment to approach problems like an engineer while also understanding the realities of sales funnels, lead management, appointment setting, attribution, nurture, and revenue operations.

This person should be comfortable hearing a business problem such as "We're losing too many qualified leads between these two stages" and independently investigating the data, identifying the underlying systems issue, designing a solution, implementing it, testing it, and monitoring the results.

They should naturally look for broken processes, unnecessary manual work, missing data, weak integrations, and opportunities for automation.

The strongest candidate will combine technical horsepower, ownership, analytical thinking, and deep RevOps context.

 

NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

 PLEASE NOTE: 

→ We are looking for candidates based in Latin America, South Africa, or the Philippines. 
→ Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application. 
→ To start processing, submit your resume in English. 
→ The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.