DR Retention/Sales

Dominican Republic·Santiago de los Caballerosmid

SalesAccount Executive

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Quick Summary

Key Responsibilities

Handle inbound or outbound calls to support current or former customers Prevent cancellations by offering solutions, benefits, or promotions Recommend products, upgrades,

Technical Tools

SalesAccount Executive

Are you persuasive, proactive, and great at convincing others? Whether you’ve worked in ventas en tienda, telemercadeo, retención, or call centers, we want to hear from you.

We’re building a talent pool for upcoming roles focused on sales and customer retention. If you’ve helped clients make decisions, prevented cancellations, or reached goals in a high-paced environment, this could be your next opportunity.

Responsibilities

~1 min read

As a Sales & Retention Representative, you may:

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Handle inbound or outbound calls to support current or former customers
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Prevent cancellations by offering solutions, benefits, or promotions
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Recommend products, upgrades, or services based on customer needs
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Explain features, pricing, billing, and contract terms clearly
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Meet and exceed sales quotas, retention targets, and call handling goals
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Log interactions in a CRM platform with detailed notes
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Use active listening and objection handling to turn negative situations into positive ones
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Collaborate with team members and supervisors to improve performance

We value real-world experience — whether you’ve sold in person or over the phone. Ideal candidates include:

People with experience in ventas, retención, telemercadeo, or servicio al cliente
Former vendedores en tienda, promotoras, asistentes de ventas, agentes de call center
Candidates who’ve worked at companies like Teleperformance, Synergies, UNO, CCD, VoiceTeam, SSG, or similar
Strong communicators who are confident in English, both spoken and written
Goal-driven individuals who enjoy dynamic work environments

Handling objections, closing deals, and managing difficult conversations

Strong typing and multitasking ability

Comfortable using Microsoft Office and CRM tools (e.g., Salesforce, Zendesk, Five9)

Focused, reliable, and motivated to meet daily goals

Able to follow scripts while sounding natural and confident

Nice to Have

~1 min read

Worked in retention campaigns, cross-selling, or commission-based roles
Experience resolving billing issues, cancellation requests, or service dissatisfaction
Been part of a sales floor, storefront, or customer loyalty program
Actively contributed to a team's performance and attended training sessions

Whether you were a vendedor, representante, agente, or promotora — your experience in connecting with customers and driving results matters. We’re not looking for perfect resumes — we’re looking for people who can get results and help clients stay.

Apply to join our talent pool and be the first in line for new opportunities.