Portfolio Accounts Lead (Retail Media)

takealot.com, South Africa's leading online retailer, is looking for a Revenue Driving  Portfolio Lead to join our Retail Media team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head of Retail Media

Accountable for achieving the Group’s Client Portfolio Target, by:

• →Drive performance within a sales team (5-10 people) to deliver against RM sales targets
• →Ensure that Sales processes are complete and adhered to, & service processes and that target tracking is kept up to date
• →Identify shortfalls in the sales process and help improve efficiency and productivity
• →Track key productivity metrics and manage the team against key outcomes.
• →Drive improvements in the quality of data and reporting offered to clients
• →Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers
• →Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers
• →Manage and support a team of Sales Specialists with day-to-day operations
• →Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.
• →Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets
• →Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets
• →Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis 
• →Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)
• →Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.
• →Build presentations and deliver sales pitches to close new business.
• →Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
• →Performance Management of Sales Specialists (AMs & KAMs)
• →Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.
• →Proactively participate in content planning 
• →Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
• →Improve NPS scoring, retention, and account growth metrics.
• →Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.

• Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years’ experience in Retail/Media Advertising
• Fluent in English language (both verbal and written)
• Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Minimum of 2 years managing a Sales Team
• Experience in establishing sales management processes
• Experience with CRM tool(s)
• eCommerce experience is preferred but not required