Senior Account Manager, Law Firm Partnerships

TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth, growing the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.

• →Manage a portfolio of law firm partners, developing a deep understanding of their performance, operations, and alignment with TopDog’s model
• →Analyze key metrics (e.g., conversion rates, drop rates, case flow, attorney fees) to identify trends, diagnose issues, and drive performance improvements
• →Proactively identify risks or inefficiencies and address them before they escalate
• →Lead onboarding of new partners, clearly communicating TopDog’s underwriting model, expectations, and processes
• →Evaluate potential new partners, assessing fit based on performance, operations, and client outcomes
• →Serve as a primary point of contact for partners, building strong, collaborative relationships while maintaining accountability to performance standards
• →Hold partners accountable through direct, data-driven conversations, including addressing underperformance and driving corrective action
• →Collaborate cross-functionally with intake, operations, legal, and business development teams to ensure smooth case flow and accurate reporting
• →Monitor case progress and partner decision-making to minimize operational and legal risk
• →Identify and implement process improvements to enhance efficiency, scalability, and outcomes
• →Take full ownership of your portfolio, making sound decisions independently and escalating when appropriate

• Bachelor’s degree required
• 7+ years of experience in account management, client success, partnerships, or similar roles
• Experience managing performance metrics and driving outcomes through data
• Experience working cross-functionally in a fast-paced, growth-focused environment
• Strong written and verbal communication skills
• Ability to prioritize effectively and execute with speed

• Experience in legal, personal injury, or professional services environments
• Experience in high-growth or high-volume organizations
• Familiarity with underwriting models or referral-based business structures
• Comfort building processes in evolving or startup-like environments

We don't hire on resumes alone. We hire for competence, character, and mindset.

• Embrace Change: Open to feedback, embracing change, and always asking "what's next?"
• Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
• No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.
• Ownership: You do what you say, follow through, and treat the business like it's yours.
• Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.

DISCLAIMER: TopDog Technologies, Inc. [TopDog Law, P.A.] [TopDog Law SE, PLLC] ("TopDog") may use artificial intelligence (AI) and automated decision-making tools to assist in screening and evaluating candidates for employment positions, including whether to advance a candidate in the application process. These tools assess job-related qualifications and characteristics—such as work experience, education, and skills relevant to the position as described in the job posting—based on information you provide in your application materials (e.g., resume, application responses, and other submitted materials, if any).

All adverse decisions affecting your candidacy are reviewed by a human member of our Talent Acquisition team before being finalized. AI does not make the final decision on your candidacy.

If you have questions about this notice, wish to request additional information about how AI was used in a decision affecting you, wish to request correction of inaccurate data, or need a reasonable accommodation that is required by law regarding TopDog Law's use of these tools, please contact:
Talent Acquisition Department | [recruitment@topdoglaw.com](mailto:recruitment@topdoglaw.com)