Business Development Representative - Brooklyn, NY - 2027

We don't think a sales job should just teach you how to hit a number. It should teach you how to become great at sales. That's what this role is built to do.

As a BDR at Topline Pro, you'll join a team designed around learning, coaching, competition, and growth. You'll learn how to prospect, run discovery, demo our product, manage a pipeline, negotiate, and close business. More importantly, you'll learn how to take feedback, diagnose where you're getting stuck, and continuously get better at your craft.

You don't need years of sales experience to be successful here. We're much more interested in how you learn, how hard you're willing to work at something, how you respond when things don't go your way, and how much ownership you take over your own development.

In return, we're going to invest heavily in you.

You'll get regular coaching, role plays, call reviews, structured training, and a manager whose job isn't just to inspect your number, but to help you become a better seller. As you prove you're ready for more, you'll have opportunities to take on more responsibility and continue growing your career at Topline Pro.

This is a high-energy, high-expectation sales environment. You'll be in our Williamsburg office five days a week, surrounded by people who want to get better and want the people around them to get better too. Our office is dog-friendly and in the historic Domino Sugar Refinery at Domino Park.

You'll:

• Prospect home service business owners through high-volume calling, email, and other outreach.

• Learn how to run great discovery conversations and understand what actually matters to a small business owner.

• Demo Topline Pro and connect our product to the problems you're hearing.

• Manage your own pipeline and learn how to move opportunities from first conversation through close.

• Participate regularly in coaching, role plays, call reviews, and team training.

• Get direct feedback and be expected to put it into practice quickly.

• Learn from your teammates, share what's working, and contribute to making the entire team better.

• Use our CRM and sales tools consistently to manage follow-ups, prioritize opportunities, and stay organized.

• Learn how to use technology and AI to work smarter and become a more effective seller.

• Own your results. We'll give you coaching, tools, support, and opportunity, but what you do with them is up to you.

We're less concerned with whether you've sold SaaS before and more interested in the person you're becoming. You'll probably love this environment if:

If you're looking for a comfortable job where you can blend into the middle of the pack, this probably won't be the right environment.

If you're looking for a place that will challenge you, coach you, invest in you, and give you the opportunity to grow faster than you thought possible, we'd love to meet you.

Our interview process is designed to get to know you beyond your resume and give you a chance to get to know us too. We'll be looking for the same qualities throughout the process that we value once you're here: curiosity, coachability, resilience, ownership, communication, and a genuine desire to grow.

• Recruiter Screen

• Sales Manager Screen

• Roleplay

• Leadership Screen

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”

We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.

We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.