Designer Sales Consultant

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values: 

Integrity – We do what’s right, even when no one is looking.  

Improvement – We do it well. Then we do it better.  

Caring – We put ourselves in others’ shoes. 

Authenticity – We like people, not pretense.  

Determination – We kick down walls. 

Trail Appliances’ Designer Sales team is a specialized, relationship-driven group that works closely with the design and build community across the Lower Mainland. This role is about credibility, follow-through, and ownership, not transactional selling or quick wins.

You’ll thrive in this role if you:

Prefer long-cycle, trust-based relationships over fast, transactional sales

Enjoy managing multiple moving parts and solving problems as they arise

Are commercially minded but relationship-first

Take ownership and follow things through — even when it’s uncomfortable

Communicate clearly and professionally with designers, clients, and internal teams

Stay organized and calm in environments where details matter

Build and maintain long-term relationships with interior designers, builders, and trade partners

Become a trusted extension of your designers’ businesses — someone they rely on for clarity, responsiveness, and solutions

Grow and manage a portfolio of active design relationships over time

Support appliance selection and specification for custom homes and renovations.

Manage projects from early planning through order placement, delivery, and post-sale follow-up

Translate design intent, technical requirements, and budgets into accurate, well-structured orders

Work cross-functionally with logistics, service, purchasing, and admin teams to move projects forward

Anticipate challenges related to lead times, changes, and installation constraints

Proactively communicate, course-correct, and keep projects on track

Represent Trail Appliances as a professional, reliable partner in the design community

Participate in curated designer events, learning sessions, and industry initiatives

Contribute to a team culture that values collaboration, accountability, and continuous improvement

Not a quick-commission, high-pressure churn environment

Not a role where problems get handed off to someone else

Not suited for someone who needs rigid structure or constant direction

Experience in sales, design, construction, appliances, or a related industry

Prior experience working with interior designers, builders, or trade professionals is a strong asset

Comfort managing detailed orders, systems, and documentation

Strong communication, organization, and follow-through

Resilience and adaptability in a fast-moving, project-based environment

Be part of a highly respected Designer Sales group with deep roots in the design community

Work with premium appliance brands and best-in-class showroom environments

Leadership that values trust, autonomy, and accountability

A collaborative, low-ego team culture

Real relationship depth and long-term career growth

If this sounds like the kind of role where you’d do your best work, we’d love to hear from you.