Senior Solutions Engineer | Chennai

• Handle Services Desk and Operations Escalations

• Act as escalation contact for internal and external parties

• Assist with data migration with pre-defined utilities and processes

• Build database scripts for reporting and billing

• Execute production server maintenance and new version deployments for applications

• Build large scale, high availability systems for Enterprise Life Sciences Clients

• Complete all other tasks that are assigned for this role by the manager/supervisor.

• Knowledge of web application development, Service Oriented Architecture (SOA), how web services work, how to troubleshoot application issues in a multi-tiered system, and Transact - Structured Query Language (TSQL) scripting

• Strong knowledge of and course-work experience in the field

• Detail oriented with strong problem solving skills

• Superior written and spoken communication skills in English

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Experience with Adobe applications, including Acrobat Professional, Reader, and Distiller

• Proficient with Windows Operating systems XP and higher

• Strong work ethic

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Minimum Bachelor’s Degree from a 4-year college or equivalent

• Minimum of 3+ years’ Solutions Engineering experience

DESIRED SKILLS AND EXPERIENCE

• Understanding of how MS SQL servers work

• Knowledge of eClinical solutions

• Understanding of HTTP, REST, JSON, IIS 6, Web Services, and Web application development

• Understanding of MSSQL, TSQL, XML, and C#

• Able to multitask in a fast-paced environment

• Work well with people from a variety of different backgrounds and cultures

• Build relationships with clients and co-workers

• Can work independently and as part of a team