Solutions Engineer - SF

Voice AI that resolves, not transfers

Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

Trusted by 1 million developers building the future of voice agents

Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

Try talking to Vapi now!

Vapi is moving deeper into enterprise customers, where buyers are technical and evaluations depend on clear architecture, credible demos, and working POCs.

Customers want to understand how Vapi fits into real production workflows like IVR replacement, outbound dialing, agent-assisted support, appointment scheduling etc.

This is one of our first Solutions Architect hires, with real scope to shape how we sell, demo, document, and bring enterprise customers live.

You have 4+ years in a technical customer-facing role, such as pre-sales engineering, solutions architecture, customer engineering, or similar.

You can write code well enough to build a working integration, read an API response, and debug issues without immediately pulling in an engineer.

You have experience with voice, telephony, or contact center infrastructure, such as SIP, Twilio, Genesys, Five9, or similar systems.

You’re comfortable speaking with both engineers and executives, and you adjust the level of detail without dumbing things down.

You’re energized by technical sales: discovery, architecture, POCs, objection handling, and helping customers get live.