Food Service Supervisor - Bon Air Juvenile Center

Are you a people-first leader who loves great food and even better teamwork? Ready to bring energy, compassion, and structure to a kitchen that makes a difference every single day? Join us as a Food Service Supervisor in a structured, residential setting and help create a welcoming, dependable dining experience where every meal brings comfort, dignity, and care.

• →Helping lead daily kitchen operations—from food prep to serving—with quality, safety, and heart
• →Opening and closing the kitchen, staying on top of supplies, and reducing waste
• →Guiding and inspiring a team of food service professionals in a respectful, routine-based environment
• →Jumping in to support your team—90% of your day is hands-on and right in the action
• →Keeping everything clean, safe, and compliant—from kitchen spaces to checklists and audits
• →Creating a positive dining experience with consistent, nourishing meals that feel like home
• →Pitching in with food orders, government commodities, and day-to-day kitchen needs
• →Handling customer feedback with positivity and purpose
• →Celebrating seasonal menus, wellness promotions, and community initiatives

• You’re the steady hand and warm heart behind every successful meal service
• You bring structure, reliability, and a sense of care to a place people count on
• Your leadership lifts up your team, strengthens routines, and spreads joy through food
• You help us create a kitchen environment that feels safe, welcoming, and full of purpose

• Lead with kindness, confidence, and clarity
• Are passionate about great food and uplifting others
• Thrive in fast-paced, structured environments
• Bring a “jump in and help” attitude to every shift
• Are excited to grow, learn, and make a lasting impact

• No late nights or major holidays – enjoy a steady schedule
• Health, dental, and vision benefits
• 401(k) with company match
• Training and growth opportunities to build your leadership journey
• A team that celebrates effort, values your voice, and shares your passion for making a difference

REQUIRED QUALIFICATIONS AND COMPETENCIES 

Education 

• High School diploma or GED and at least five (5) years’ experience in school nutrition programs. 

Experience 

• 3 years’ experience in Food Service; culinary background required – must have a passion and interest in food. 

• Working knowledge of cooking procedures and recipe adherence and scaling. 

Certifications 

• ServSafe mandatory if required by client, bid, state, town, city, or county in the jurisdiction of employment; must be knowledgeable of all local health and food safety ordinances. 

Computer Skills 

• Proficiency in all Microsoft Office applications is required; must be able to communicate electronically through personal email and/or other similar computer platforms; able to learn new programs easily and quickly. 

Other Qualifications 

• Demonstrated experience developing talent and managing multiple priorities; ability to use critical thinking skills to resolve problems or improve the program overall. 

• Ability to effectively communicate verbally, electronically, and in writing with clients, parents, students, and support staff; excellent time management and organizational skills. 

• Bilingual Spanish highly desirable. 

Core Competencies 

• Team Leadership: Motivates, trains, and supervises Team Members while maintaining consistent, equitable treatment across the team. 

• Operational Compliance: Maintains adherence to health, safety, and sanitation regulations, ensuring audit and inspection readiness. 

• Cost and Budget Management: Monitors food, labor, and operating costs within Whitsons budgetary guidelines while sustaining service quality. 

• Customer Service: Responds to customer complaints and concerns with responsive, actionable solutions. 

• Production and Quality Oversight: Coordinates food production, merchandising, and quality standards across the program. 

• Organizational Discipline: Manages inventory, documentation, and multiple priorities with structure and reliability. 

WORK ENVIRONMENT AND OTHER DETAILS 

Expected Hours of Work 

This is a full-time non-exempt position. Hours are aligned with the program’s meal service schedule. Position may require extended hours including evenings and/or weekends, travel to multiple work sites, and occasional out-of-district travel. 

Physical Demands of the Job 

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member may be required to frequently sit, walk, talk, and hear. Use hands and fingers to feel, handle, or operate objects, tools, or controls, and reach with hands and arms. Stand on feet the majority of the workday, in addition to walking back and forth. Lift and/or move up to 50 pounds; lifting while turning side to side is sometimes necessary. Drive his/her own vehicle to other work sites as needed. 

Work Environment 

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a cafeteria/food service establishment. Work is primarily “hands-on” during mealtimes; office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. 

The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position, and Whitsons reserves the right to add additional duties or modify existing duties.