About Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a supportive and high performing team to inspire change in the outdated banking solutions. If you are passionate about innovation, thrive in dynamic environments, embrace new possibilities, hate bureaucracy, and can’t think of anything more exciting than evolving the status-quo, then read on to learn more.
As we approach Zeller’s next phase of growth, we are recruiting for a hands-on, growth-oriented and strategic Head of Sales to manage our growing national team of BDRs, Sales Account Executives, and Regional Sales Managers. This is an impactful, senior leadership position which is accountable for deal bookings and revenue contribution from our sales funnel.
You’ll set the strategy and direction for your team to achieve your KPIs through recruiting, motivating, coaching, and performance management. You will spend your time continually reviewing and optimising sales funnel performance from inbound / outbound lead generation to conversion, through to negotiation and winning deals. A competitive drive, natural leadership skills, analytical mindset (in particular for funnel performance and AE motivations) and hunger to win are essential skills to your success.
This is an incredibly exciting role for an up-and-coming sales leader looking to take the next step in their career. We're excited to meet hard-working, high-performing sales leaders who are passionate about growing and developing an incredibly talented team of sellers as they work together to strengthen Zeller's position as Australia's fastest growing payment solution.
Direct management of territory based Regional Sales Managers, and indirect management of a national team of Account Executives, BDRs, and Outbound Lead Generation Specialists
Ownership of all combined KPIs across the Sales team (Outbound Deal Creation, Bookings, Revenue, Profitability, Retention)
Define and execute the optimal sales strategy to accelerate merchant acquisition, maximise margin and profitability, drive retention and product utilisation of one ore more Zeller payment products
Recruitment, onboarding, coaching, and performance management of individual team members, ensuring 100% attainment to individual, regional, and team KPIs
Develop and deliver ongoing sales coaching to improve performance and outcomes of your wider team
Review and implementation of sales enablement, tooling, and product training to ensure your team are efficient in their roles
Consistent analysis of team and individual performance to identify opportunities for improvement and gaps creating risk to target attainment
Maintain and grow the sales book of business, ensuring revenue realisation and profitability for new and existing clients
Be a role model to your wider team, showcasing your ability to engage with senior client decision makers, connect Zeller’s product to their needs, and win sound commercial deals
Advocate on behalf of our merchants to ensure their needs are captured on the Zeller product roadmap
Implement regular team operational checkpoints and meeting structures (including SKOs, sales meetings, pipeline generation activities, and team / individual performance checkpoints)
Implement a culture of feedback and performance management across all areas of sales
Ensure operational excellence by generating regular sales team performance reports and forecasts, including profitability, revenue generation, sales insights, KPIs, and growth levers.
Collaborate with marketing, risk and compliance, support, account management, and product teams to develop and improve cross-functional and operational architecture — including merchant onboarding, merchant support and product go-to-market initiatives
5+ years of direct sales experience and at least 2+ years of experience leading a high-performing sales team of 5+ sellers
Proven experience in coaching, mentoring, and performance managing team members at a variety of levels
A strategic thinker with strong analytical and problem solving skills
Success, growth, and outcome-oriented
Someone who works collaboratively with people at all levels
Excellent written and succinct verbal communication and presentation skills
Experience engaging with and influencing customer stakeholders at all levels and across all functions
Sound commercial acumen, including ability to create commercial proposals, negotiate effectively, and maximise margin
Self-starter who can proactively identify and prioritise opportunities to focus on based upon business need
A positive attitude, desire for teamwork, and willingness to engage in tasks outside of the role’s core responsibilities to meet business needs in an agile scale-up environment
Relevant tertiary education, or relevant, demonstrable experience that shows you don't need it
