Account Manager

You won’t just “manage accounts.” You’ll grow them. Slowly, deliberately, and with intent. You’ll take a portfolio of customers and turn them into bigger, better ones over time. You’ll work closely with Customer Success, RevOps, and your manager, Rainer Mauth. You’ll speak with everyone from Learning & Development specialists to HR Directors, and sometimes procurement people who negotiate for a living.

Some days you’ll run structured business reviews. Other days you’ll call customers to reconnect and move things forward. We believe conversations beat long email threads.

This is not quick-win sales. This is patience, pressure, and persistence. And when it lands, it lands big. 

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  Grow a portfolio of existing customers (upsell, expand, renew, increase price)

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  Sell the “Human Success Platform” — a real upgrade, not a small add-on

• →

  Run business reviews with customers (incl. HR leadership and execs)

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  Call, follow up, chase, and re-engage customers until you get traction

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  Navigate complex buying groups (L&D, HR, IT, procurement)

• Month 3: you know your customers and how they buy

• Month 6: you’ve closed your first full platform deal on your own

• Month 9: you’re hitting quota from your own book of business

You’re not guessing anymore. You follow the sales process. You know where every deal stands and why.

And yes, your number matters. This is a revenue role.

• You’re fluent in English and German, and comfortable working across UK and German-speaking markets

• You’ve sold something before (SaaS helps, but not required)

• You understand “land and expand” and how accounts grow over time

• You’re comfortable calling customers and driving the conversation forward

• You’re comfortable talking to both hands-on users and top-level buyers

• You care about results, and you follow a structured sales methodology (e.g. MEDDPICC)

If this sounds like you, hit that apply button and join the team!

Zensai is a growing global company creating the Human Success Platform—an AI-powered suite built natively into Microsoft 365 that helps people Learn, Engage, and Perform. We're here to support meaningful, measurable growth for individuals and businesses alike.

Learn more about how we hire at Zensai here!