Account Manager, Vietnam Based

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

As an Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Vietnam. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

In this role, you’ll get to:

• Own and manage a portfolio of hotels across Vietnam.
  • Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
  • Drive improvements in key supply metrics  by analyzing performance and recommending solutions.
  • Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
  • Act as a point of contact for partner escalations within your assigned portfolio
• Use Agoda’s digital tools for outreach, logging, and reporting.
• Participate in training to stay updated on new tools, processes, and best practices.
• Participate in assigned project, support operational task / event and any other adhoc tasks that under your scope of work and responsibilities.

• Minimum 4 years’ experience in account management, business development, or supply/e-commerce role.
• Strong relationship management, communication and negotiation skills in both Vietnamese and English.
• Analytical mindset, with experience using data to drive decisions and performance outcomes.
• Comfort with digital-first work (remote portfolio management, call systems, CRM tools).
• Self-driven, organized, and able to manage a large portfolio independently.
• Ability to adapt quickly to evolving workflows, tools, and business priorities.

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At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.