BlackSky
BlackSky25d ago

Senior Account Manager, MENA

United Arab EmiratesDubai Or Abu Dhabisenior
SalesAccount Manager
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Quick Summary

Key Responsibilities

Manage customer relationships for key international government customers. Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership,

Technical Tools
SalesAccount Manager

Responsibilities

~1 min read
  • Manage customer relationships for key international government customers.
  • Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership, program managers, and mission users.
  • Act as the voice of the customer inside BlackSky by bringing customer feedback, needs, and risks to internal teams to influence priorities and deliveries.
  • Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
  • Build and maintain strong relationships with customers, understand their goals and articulate how BlackSky can help them meet those goals.
  • Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
  • Drive customer satisfaction, renewals, and long-term retention across assigned accounts.
  • Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
  • Identify and engage key stakeholders within each account, including technical, operational, and leadership decision-makers.
  • Proactively identify and resolve issues that could impact customer satisfaction, delivery, or renewal outcomes.
  • Other job-related duties as assigned.

Requirements

~1 min read
  • Bachelor’s degree in a business or analytical field.
  • A minimum of eight (8) years of experience in Account Management, Customer Success, Program Management, or a related client-facing role supporting government or defense customers.
  • At least five (5) years of experience delivering geospatial or imagery products and services.
  • At least 3-5 years of experience in managing government and/or large commercial accounts, with demonstrated responsibility for renewals, expansions, and ongoing account health.
  • Direct experience supporting international Ministries of Defense.
  • Experience owning one or more strategic customer accounts with multiple stakeholders (e.g., programs managers, operators, analysts, or leadership).
  • Demonstrated responsibility for revenue or contract performance, such as renewals, program extensions, task orders, or account growth.
  • Experience coordinating cross-functional team to deliver against customer requirements and milestones.
  • Previous experience with the Department of Defense and/or international ministries of defense.
  • Ability to translate customer mission needs into product or service requirements, including communicating priorities, risks, and delivery timelines.
  • Excellent oral and written communication skills; fluent in English.
  • Proven record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.
  • Patient, adaptable and comfortable operating in dynamic, mission-driven environments.

Requirements

~1 min read
  • Fluent in Arabic.
  • Previous military or government service supporting imagery, intelligence, ISR, or geospatial operations.
  • Direct experience working with imagery, remote sensing, or imagery analytics in an operational, analytical, or programmatic capacity.
  • Master’s Degree in a quantitative field or MBA.
  • Experience working with international defense or intelligence organizations.
  • Experience supporting high-growth, technology-driven organizations.
  • Ability to operate independently in a fast-moving, ambiguous environment while managing multiple high-value customers.
  • Ability to anticipate customer needs and direction.

 

Listing Details

Posted
April 1, 2026
First seen
April 3, 2026
Last seen
April 27, 2026

Posting Health

Days active
23
Repost count
0
Trust Level
31%
Scored at
April 27, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
BlackSky
BlackSky
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BlackSky Spectra®: The most advanced real-time intelligence platform National security and economic interests require the ability to see, understand and anticipate change.

Employees
350
Founded
2013
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BlackSkySenior Account Manager, MENA