BlackSky25d ago
Senior Account Manager, MENA
SalesAccount Manager
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Quick Summary
Key Responsibilities
Manage customer relationships for key international government customers. Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership,
Technical Tools
SalesAccount Manager
Responsibilities
~1 min read- →Manage customer relationships for key international government customers.
- →Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership, program managers, and mission users.
- →Act as the voice of the customer inside BlackSky by bringing customer feedback, needs, and risks to internal teams to influence priorities and deliveries.
- →Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
- →Build and maintain strong relationships with customers, understand their goals and articulate how BlackSky can help them meet those goals.
- →Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
- →Drive customer satisfaction, renewals, and long-term retention across assigned accounts.
- →Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
- →Identify and engage key stakeholders within each account, including technical, operational, and leadership decision-makers.
- →Proactively identify and resolve issues that could impact customer satisfaction, delivery, or renewal outcomes.
- →Other job-related duties as assigned.
Requirements
~1 min read- Bachelor’s degree in a business or analytical field.
- A minimum of eight (8) years of experience in Account Management, Customer Success, Program Management, or a related client-facing role supporting government or defense customers.
- At least five (5) years of experience delivering geospatial or imagery products and services.
- At least 3-5 years of experience in managing government and/or large commercial accounts, with demonstrated responsibility for renewals, expansions, and ongoing account health.
- Direct experience supporting international Ministries of Defense.
- Experience owning one or more strategic customer accounts with multiple stakeholders (e.g., programs managers, operators, analysts, or leadership).
- Demonstrated responsibility for revenue or contract performance, such as renewals, program extensions, task orders, or account growth.
- Experience coordinating cross-functional team to deliver against customer requirements and milestones.
- Previous experience with the Department of Defense and/or international ministries of defense.
- Ability to translate customer mission needs into product or service requirements, including communicating priorities, risks, and delivery timelines.
- Excellent oral and written communication skills; fluent in English.
- Proven record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.
- Patient, adaptable and comfortable operating in dynamic, mission-driven environments.
Requirements
~1 min read- Fluent in Arabic.
- Previous military or government service supporting imagery, intelligence, ISR, or geospatial operations.
- Direct experience working with imagery, remote sensing, or imagery analytics in an operational, analytical, or programmatic capacity.
- Master’s Degree in a quantitative field or MBA.
- Experience working with international defense or intelligence organizations.
- Experience supporting high-growth, technology-driven organizations.
- Ability to operate independently in a fast-moving, ambiguous environment while managing multiple high-value customers.
- Ability to anticipate customer needs and direction.
Listing Details
- Posted
- April 1, 2026
- First seen
- April 3, 2026
- Last seen
- April 27, 2026
Posting Health
- Days active
- 23
- Repost count
- 0
- Trust Level
- 31%
- Scored at
- April 27, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
BlackSky
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BlackSky Spectra®: The most advanced real-time intelligence platform National security and economic interests require the ability to see, understand and anticipate change.
View company profileExternal application · ~5 min on BlackSky's site
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