Account Manager

Hi, we’re SambaSafety and we offer the industry’s most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community. 

We’ve built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don’t take our word for it;  we’ve been recognized as a Top Workplace   by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor.

The Account Manager is a Sales role and is responsible for developing and growing a portfolio of key accounts within the assigned territory. This person must have an entrepreneur’s mindset and be relentless in their efforts to upsell and cross-sell into their assigned accounts.   The Account Manager must also collaborate with cross-functional internal teams to resolve service and care issues.

• →Manage current customers and maintain relationships with decision makers at the executive and management levels
• →Exceed assigned revenue quotas and other performance objectives for customer growth
• →Think strategically to prioritize key customers from a portfolio of over 500 customers
• →Consult customers on how additional Samba products can help solve their unique safety and risk challenges
• →Maintain a high level of client satisfaction to ensure client realizes full value from their investments with SambaSafety
• →Conduct Customer QBRs with top accounts
• →Leverage all available sales enablement tools and software including SFDC, SalesLoft, Zoominfo, and Gong.
• →Provides onboarding support and general support activities for SambaSafety customers
• →Accesses customer accounts and system administrative functions as necessary to resolve customer inquiries and technical issues
• →Maintains strict confidentiality of customer data and follows all data handling procedures

• Successful sales track record in high velocity land-and-expand go-to-market strategies
• Outstanding organizational skills and ability to manage multiple projects
• Ability to create new and leverage established relationships within VP/C levels
• Effective communicator, strong interpersonal skills and excellent team player
• A strong bias for action
• Strong analytical skills and problem-solving abilities
• Produce high quality and accurate work consistently
• Ability to travel up to 20%
• 2 - 3 years of account management sales experience in SaaS
• Undergraduate degree (BA/BS) or equivalent work experience

• Ability to reliably work remotely
• Travel requirements – may require some travel on a quarterly basis at most
• Average 40 hrs per week, must be flexible and comfortable working with a geographically dispersed teams and customers