Internal Account Manager

• →Account Management: Manage and grow an assigned portfolio of customer accounts, delivering exceptional service and support.
• →Sales & Business Development: Achieve sales and gross profit targets, identify growth opportunities, and drive revenue within existing customer accounts.
• →Customer Support & Engagement: Provide timely assistance to customers and External Account Managers while keeping customers informed of new products, promotions, project updates, quotations, and training opportunities.
• →CRM & Pipeline Management: Maintain accurate CRM records, quotations, sales activities, and pipeline updates.
• →Stakeholder Collaboration: Work with customers, vendors, and internal teams to coordinate product demonstrations, training, and solution support.
• →Order & Channel Management: Process customer orders and enquiries while developing and maintaining reseller channel relationships.
• →Market & Product Support: Monitor competitor activity, market trends, and customer insights, and assist with product lifecycle management, including discontinued product clearance.
• →Training & Industry Engagement: Participate in product training and attend customer events, trade shows, and industry expos, following up on opportunities generated.
• →Additional Duties: Perform other duties reasonably required to support business operations.

• Strong phone presence with the ability to build relationships and sell.
• Excellent written and verbal communication skills.
• Previous experience in a fast-paced customer service, internal sales, or account management environment.
• Technical aptitude with a willingness to learn products, system design, and customer solutions
• Strong organisational and administrative skills with attention to detail.

We build, connect, power, and protect the world.

Wesco Anixter is the international go-to-market brand of Wesco, bringing together the scale and resources of a global organisation with strong local expertise and customer relationships.

Formerly known as Atlas Gentech, our New Zealand business has been a trusted supplier of security, data, and communications solutions for more than 30 years. With branches in Auckland, Wellington, and Christchurch, and a nationwide team of 60 employees, we provide industry-leading products, technical expertise, and value-added services across security, networking, communications, and infrastructure solutions. 

As part of Wesco, a global leader in business-to-business distribution, you'll be joining a company committed to innovation, customer success, and helping our people build rewarding careers.