Catering Sales Manager

Four Seasons Athens Astir Palacemid

SalesSales Manager

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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better,

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SalesSales Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the Role

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At Four Seasons Astir Palace Hotel Athens, we are seeking a motivated and results-driven Catering Sales Manager to join our dynamic Catering team on a permanent basis. This role is focused on maximizing revenue across all catering business segments, developing new client relationships, and ensuring long-term client retention, while upholding the hotel’s reputation as a premier luxury destination for events, conferences, and private functions.

As a key member of the Catering team, you will actively drive sales performance, manage strategic accounts, and work closely with internal stakeholders to deliver seamless, high-quality events. Your contribution will play an essential role in achieving revenue targets and strengthening the hotel’s position in the luxury events market.

Responsibilities

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Actively solicit and book all types of catering business from a variety of leads and market segments.
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Maintain a structured and organized follow-up system for all sales activities through DELPHI.
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Coordinate closely with the Catering team to ensure optimal utilization of function space and maximize revenue potential.
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Conduct site inspections and property tours for meeting planners and prospective clients.
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Negotiate contracts to achieve maximum revenue and profitability while meeting client expectations.
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Prepare, review, and manage Event P&Ls to ensure profitability and long-term client retention.
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Represent the hotel professionally in all client interactions and at industry events.
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Finalize bookings and maximize revenue through strategic upselling across all relevant areas.
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Keep the Director of Catering informed of any issues or opportunities requiring attention.
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Collaborate with other hotel departments to ensure exceptional guest satisfaction and flawless event execution.
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Monitor market trends, competitor activity, and sales performance, providing insights and updates to the Director of Catering.
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Support the development and execution of sales initiatives for assigned market segments to increase catering activity, volume, and profit.
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Contribute to achieving departmental and overall property revenue goals while maintaining the highest service standards.

Proven experience in luxury hospitality sales, with a strong focus on catering and events.
Demonstrated success in managing key accounts and consistently achieving or exceeding revenue targets.
Bachelor’s degree in Sales, Marketing, Hospitality, or a related field.
Excellent organizational, negotiation, and communication skills.
Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment.
Experience with sales and CRM systems such as DELPHI, OPERA, or similar platforms.
Fluency in English; additional languages are considered an advantage.