Key Account Manager

Key Account Manager (Growth & Expansion)   At Hubexo, we are redefining how construction and project intelligence drives commercial success. We’re looking for a commercially driven Key Account Manager to unlock growth within our existing customer base and maximise long-term value.   About Us: Hubexo provides cutting-edge data, insights, and software solutions to the global construction industry. Founded in Sweden in 1936, Hubexo specializes in project information, eTendering, product information, market intelligence, and specification. With operations in more than 20 countries and a workforce of 2,500 employees, Hubexo helps its customers sell more efficiently, build sustainably, and lead the future of construction innovation.   About the Product: LeadManager is an industry-leading construction intelligence platform that helps businesses in the construction sector find and win new projects. It provides real-time access to: Comprehensive project leads - Stay ahead of competitors with early insights into upcoming construction projects at every stage. Market trends & analytics - Leverage powerful data insights to refine business strategies and identify growth opportunities. Key contact information - Connect with decision-makers such as developers, architects, contractors, and suppliers. Customizable alerts & tracking - Set up automated notifications to track project updates and client movements. Our Values: Dream big - Embrace ambitious goals and strive to exceed expectations, every day. Thrive together - Collaborate, communicate, and celebrate success. Own it - Take ownership of your work and empower yourself to make a difference. Do the right thing - Stand firm in your values and let integrity guide your actions at every turn.   Role Summary The Key Account Manager (AM) at Hubexo is responsible for driving Net Revenue Retention (NRR) through structured upsell and cross-sell across a portfolio of strategic customers. This is not a new business hunting role. Instead, you will own commercial growth within existing accounts by: Expanding product adoption Increasing Annual Contract Value (ACV) Driving multi-year agreements Securing annual upfront payments Positioning premium data and insight solutions You will work cross-functionally with Customer Success, Customer Care, Marketing, and Product teams to maximise customer lifetime value.   What You’ll Be Doing 1. Revenue Growth (Primary KPI) Own upsell and cross-sell revenue targets across your portfolio Identify expansion opportunities within existing accounts (ICP1 & ICP2) Drive multi-product adoption across Hubexo’s solutions Increase ACV through packaging, bundling, and tier upgrades Convert contracts into long-term, multi-year agreements 2. Strategic Account Planning Develop and execute quarterly account plans for top-tier customers Map stakeholders, buying committees, and economic decision-makers Identify growth opportunities across business units and regions Build ROI-driven expansion strategies 3. Commercial & Pricing Excellence Protect price integrity and minimise unnecessary discounting Reprice legacy contracts in line with updated pricing frameworks Eliminate margin leakage and unfavourable terms Secure long-term agreements aligned with company strategy 4. Executive Relationship Management Build strong relationships with senior stakeholders and C-level executives Lead Quarterly Business Reviews (QBRs) Position Hubexo as a strategic partner, not just a vendor Shift conversations from price to value and measurable ROI 5. Renewal & Growth Intelligence Proactively identify churn risks and expansion opportunities Partner closely with Customer Success Managers (CSMs) on account strategy Drive early renewals and multi-year conversions Ensure accurate tracking of risks and opportunities in CRM   6. Cross-Functional Collaboration Partner with Customer Success to identify adoption gaps and growth triggers Work with RevOps to ensure contract governance and compliance Collaborate with Marketing on account-based campaigns Provide market feedback and competitive insights to leadership   Success Metrics Primary KPIs Net Revenue Retention (NRR) Upsell & cross-sell revenue ACV growth per account Multi-year contract ratio Strategic Metrics Gross margin protection Discounting discipline Renewal rate across portfolio   What We’re Looking For Skills & Experience Strong commercial acumen and pricing discipline Proven negotiation and deal expansion experience Executive presence with the ability to influence senior stakeholders Data-driven approach to account planning Ability to balance relationship management with commercial outcomes Behavioural Traits (Hubexo Standard) Commercially disciplined — protects pricing and margin Process-driven — adheres to governance and frameworks Growth-oriented — constantly seeking expansion opportunities Competitive and results-driven Clear and transparent communicator Treats company revenue and margin as their own   Why Join Hubexo? Own revenue growth within a high-value strategic portfolio Work in a fast-scaling, data-driven SaaS environment High visibility and impact on company performance Collaborative, cross-functional culture focused on outcomes   If you’re a commercially driven account manager who thrives on growing existing business and driving measurable impact, we’d love to hear from you.   Apply now and be part of Hubexo’s growth journey.