Account Manager - North Carolina

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.

This position’s primary function is to drive sales in our wholesale / retail and foodservice Accounts. It is the Account Manager’s responsibility to secure all new item placements, to integrate sales initiatives with all departments (Sr. Management, Sales, Marketing, Accounting, IT, etc.) and to work with our Sales Team Members to secure new, profitable business with our products. *** MUST RESIDE IN NORTH CAROLINA AREA***

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• → Regional Account Management – manage & grow existing business, execute approved plans to achieve optimum results consistent with the division’s sales objectives and profit plan, conduct business reviews, and maintain good customer relations at corporate offices of retail chains and their field management staff.
• →New Business Development – seek out new retail, foodservice & distributor business. Retain a solid business relationship between corporate buyers and regional decision makers and field staff.
• →Promotion/Trade Funds Management – Effectively manage all co-op dollars and ad allowances for all products, through the direction of the Sales Manager, in the most effective and profitable manner.
• →Assist in enforcing Maola’s credit rating and Accounts Receivable policies.
• →Coordinate pricing to all assigned accounts through the direction of the Sales Manager.
• →Knowledge of Industry – communicate all competitive activity, which affects the company’s volume and ability to effectively merchandise its products, in assigned accounts.
• →Sales Analysis/Sales Reporting – utilize existing and future systems tools to perform the job function. Responsible for all sales weekly itineraries and communication of goals and sales objectives for assigned accounts. Provide recap of all sales activities in a formal weekly report to the Senior Director of Sales including category management utilizing fact-based selling skills, and market data to partners at the corporate and/or regional decision maker level. This includes leading the sales effort on all schematics.
• →Trade Shows – responsible for submitting entry forms, making arrangements for necessary personnel, shipping booth, decorations and samples to show site, setting up and dismantling booth.
• →Product Introductions – take product samples to potential customers for the purpose of demonstrating and comparing against competitors’ products.
• →Legal – Observe all antitrust laws and implement all pricing in a fair and legal manner.
• →Must hold and maintain a valid driver’s license.
• →Travel Frequency – Visiting retail (not overnight travel) could be up to 50% of the time. Overnight travel could be up to 20% of the time.
• →Special Projects – handle special projects as assigned.

• Bachelor’s degree in Business or a related field.
• At least 5 years of account management experience in food or dairy related sales.

• Communication
• Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur. 
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions. 
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to stoop, kneel or crouch repeatedly. The employee must frequently lift and/or move up 25 to 50 pounds. Specific vision abilities required by this job include close vision for computer work and ability to operate a motor vehicle.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• When working in an office environment, the noise level is usually moderate.
• The employee is occasionally exposed to cool or freezing temperatures when working in the cooler or freezer at a customer’s location.
• The employee will be required to do light to moderate travel. While in travel status, the employee may be exposed to variable noise levels depending upon the location of the sales customer.