Business Development Manager

Company: RBO Technology, LLC

Location: Central Texas

Reports To: Chief Revenue Officer

POSITION SUMMARY

The Business Development Manager (BDM) at RBO Technology is responsible for driving profitable revenue growth through strategic customer acquisition, account expansion, and disciplined pipeline management. This role owns the full sales lifecycle - from opportunity creation through contract execution - while ensuring alignment with estimating, operations, and program management to deliver executable, margin-protected work.

The BDM will position RBO as a trusted partner across Div 27/28 solutions, including structured cabling, video surveillance, access control, intrusion detection, and AV systems, while driving adoption of service-based recurring revenue programs. This role requires a hunter mentality with operational discipline to ensure work aligns with RBO service capabilities.

ESSENTIAL FUNCTIONS

• Develop and maintain a qualified pipeline across commercial construction, end-user, and service opportunities.
• Drive full-cycle business development: lead generation, qualification, proposal development, negotiation, and contract execution.
• Build and maintain strategic relationships with General Contractors, Owners/ End Users, consultants, and other key decision-makers.
• Partner with Estimating and Operations to develop accurate, competitive proposals that protect margin goals and are within scope of RBO capabilities.
• Position RBO Technology as a one-stop provider for Div 27/28 solutions, aligning offerings to customer needs and project requirements.
• Drive adoption of service contracts and recurring revenue programs across the customer base.
• Maintain disciplined CRM usage, including pipeline hygiene, forecasting accuracy, and activity tracking.
• Provide real-time market intelligence, pricing feedback, and customer insights to leadership and estimating teams.
• Identify, scope, and support change order opportunities in collaboration with Project Management and Operations.
• Proactively communicate pricing risks, material escalations, and procurement timing to customers to drive urgency and close deals.
• Support cross-functional alignment from sales through project handoff, ensuring scope clarity and customer expectations are set.
• Represent RBO Technology in the market through networking, industry engagement, and relationship development.

MINIMUM QUALIFICATIONS

• 3–7+ years of business development, sales, or account management experience.
• Experience in low-voltage systems, security integration, commercial construction, or related technical industries.
• Proven track record of building pipeline and closing profitable deals.
• Strong understanding of project-based sales cycles, contract structures, and margin drivers.
• Excellent communication, negotiation, and customer-facing skills.

PREFERRED QUALIFICATIONS

• Experience with Div 27/28 systems including access control, surveillance, structured cabling, and AV.
• Existing relationships within Texas commercial construction or end-user markets.
• Familiarity with CRM and quoting platforms (e.g., D365, ConnectWise, or similar).
• Experience selling service agreements or recurring revenue models.
• Understanding of manufacturer pricing, registered pricing, and procurement strategies.
• Bachelor’s degree in Business, Construction Management, Engineering, or related field (or equivalent experience).

KPIs

• Target first year quota of $3M with a roadmap to building a continuous book of business ranging from $5M - $8M annually
• Gross margin on awarded work meets or exceeds company targets.
• Forecast accuracy within ±10% on a rolling 60–90 day basis.
• CRM compliance: 100% of opportunities documented with accurate stage, value, and timeline.
• Service contract penetration rate increased across assigned accounts.
• New customer acquisition and key account growth targets are met annually.

WORK ENVIRONMENT

• This position operates primarily in a professional office or hybrid environment with frequent customer-facing interaction. The role requires the ability to sit, stand, walk, communicate, and travel to job sites, client meetings, and industry events. Regional travel throughout Texas is expected.

BENEFITS

• Health insurance and retirement plan options
• Paid time off and holidays
• Uncapped commission structure tied to performance
• Professional development and advancement opportunities
• High-trust, performance-driven team environment

EQUAL OPPORTUNITY STATEMENT: RBO Technology, LLC is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.