Account Manager (DevOps, Cloud, Kubernetes, 24/7 Monitoring, Infrastructure)

Location: Remote / Poland
Stage: Profitable, scaling
Product: DevOps, Cloud, Kubernetes, 24/7 Monitoring, Infrastructure (B2B)

Traceroute42 is a technology company specializing in DevOps, cloud infrastructure, Kubernetes, 24/7 monitoring, and performance optimization support for digital products. We support SaaS companies, internet businesses and technology-driven organizations in building infrastructure that is stable, scalable, secure and ready for growth.

Traceroute42 is a small, highly specialized team with strong technical expertise and a reputation for high-quality delivery. The company operates within the Red Sky venture ecosystem.

We are now looking for a commercially minded person who can bring structure to the sales process, manage the pipeline and develop long-term relationships with B2B clients.

We are looking for an Account Manager who will be responsible for organizing and managing Traceroute42’s commercial pipeline, qualifying opportunities, coordinating the sales process and supporting client relationships.

This role is different from a pure hunter position. We are looking for someone who understands B2B sales, can structure the pipeline, follow up systematically, coordinate stakeholders and help move opportunities from first contact to signed contract.

The ideal person combines sales discipline, account management skills and the ability to work closely with founders and technical teams.

As an Account Manager, you will be responsible for:

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  building and managing a structured B2B sales pipeline,

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  qualifying inbound and outbound opportunities,

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  mapping potential clients and prioritizing commercial opportunities,

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  coordinating follow-ups and keeping deals moving through the funnel,

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  preparing sales materials, summaries and proposals together with the technical team,

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  conducting discovery calls and understanding client needs,

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  supporting contract negotiations and closing processes,

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  maintaining relationships with prospects and existing clients,

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  identifying upsell and cross-sell opportunities,

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  introducing structure into CRM, reporting and sales workflows,

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  monitoring pipeline quality, conversion rates and next steps,

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  working closely with founders and technical experts to align sales with delivery capacity.

• Proven experience in B2B sales, account management, business development or client-facing roles in IT / technology,

• Ability to manage and structure a sales pipeline,

• Good understanding of B2B sales processes and deal stages.

• Strong follow-up discipline and ability to move opportunities forward.

• Ability to understand technical services and translate them into client value.

• Experience working with CRM tools or structured sales reporting.

• Strong communication and relationship-building skills.

• Independence, ownership and high personal accountability

• Fluent Polish and English, at least C1.

• Experience in IT services, DevOps, cloud, infrastructure, hosting, MSP, SaaS or software development services,

• Experience managing relationships with CTOs, CEOs, founders or product/engineering leaders,

• Experience supporting renewals, upsell or long-term client development,

• Familiarity with HubSpot, Pipedrive, Salesforce or similar CRM tools,

• Experience in international B2B sales.

1. HR interview (Red Sky)

2. Sales/pipeline managerment business case

3. Interview with Investor

4. Interview with Cofounder

5. Final decision & agreement