Sales Development Representative - 19629

Our client is seeking a Sales Development Representative (SDR) to manage inbound lead flow and drive conversions through a primarily chat-based sales process.

This role is focused on engaging, qualifying, and converting leads—primarily through Instagram—while also handling follow-ups, re-engagement campaigns, and booking consultations. The ideal candidate is highly responsive, strong in written communication, and comfortable operating in a fast-paced, high-volume environment.

The primary function of this role is to engage inbound leads, qualify prospects, and book consultations through a combination of chat-based outreach and phone interactions.

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  Manage inbound Instagram messages and engage leads through “sell-by-chat” conversations

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  Qualify prospects based on readiness, fit, and service needs

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  Book consultations accurately within the scheduling system

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  Conduct discovery calls and guide prospects through next steps

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  Execute consistent follow-ups with new leads who go cold

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  Re-engage past or inactive clients to generate new opportunities

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  Maintain fast response times to maximize conversion rates

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  Track and update lead activity within the CRM

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  Follow messaging frameworks while adapting tone naturally to conversations

• Prior experience in a Sales Development Representative or similar sales role

• Strong written and verbal English communication (“crisp” and professional)

• Experience with chat-based sales (social media, SMS, or similar channels)

• Proficiency with GoHighLevel (GHL) or similar CRM platforms

• Comfortable handling both messaging and phone-based conversations

• Strong follow-up discipline and persistence

• Ability to manage multiple conversations and leads simultaneously

• Reliable remote work setup and internet connection

• Experience selling within healthcare, wellness, or fitness-related industries

• Familiarity with Instagram DM sales workflows

• Experience with scheduling tools or EMR systems (e.g., JNAP or similar)

• Ability to navigate conversations around injury, rehab, or performance training

• Background in high-ticket or consultative sales environments

• Full-time, remote position

• Schedule: Monday–Friday, 9:00 AM – 5:00 PM PST

• Must be available for real-time lead response during working hours

• Direct impact on revenue through inbound lead conversion

• High-volume lead flow with strong opportunity to perform

• Clear structure with room to optimize and improve processes

• Opportunity to grow within a sales-focused environment