Account Manager

• You are often the day-to-day face of the agency to the client
• Your organization and follow-through directly impact client trust and results
• You help turn strategy into action—on time and on budget
• You support Account Directors while independently owning key responsibilities

• Serve as a primary liaison between clients and internal agency teams
• Manage day-to-day client communication with clarity, confidence, and professionalism
• Anticipate client needs and proactively raise questions, risks, or opportunities

• Oversee broadcast and digital projects from kickoff through launch
• Request, review, proof, and coordinate approvals across creative, media, and production teams
• Manage trafficking, timelines, and deliverables to ensure flawless execution

• Prepare clear, well-organized client presentations aligned to a defined agenda
• Confidently present materials to clients, with or without an Account Director present
• Capture, distribute, and manage meeting notes, action items, and follow-ups

• Review, analyze, and communicate campaign results
• Translate data into insights and recommendations, often within client-facing presentations
• Use performance data to inform next steps and strategic decisions

• Assist with budget management, including digital budgets, co-op, estimates, and reporting
• Coordinate legal and offer approvals, including disclaimers, FTC guidelines, and state regulations

• Conduct data analysis and research to support strategy and planning
• Jump between projects and subject areas efficiently without losing attention to detail

• Manage multiple projects with overlapping deadlines
• Maintain strong organizational systems to track tasks, timelines, and approvals
• Participate in training and support team development across roles

• Minimum of 18 months full-time experience in an advertising agency
• Proven client service experience
• Strong attention to detail and follow-through
• Strategic thinker who can also execute
• Ability to shift quickly between topics, priorities, and clients
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Comfort working with data, reports, and presentations
• Team-oriented, conscientious, and accountable

• Experience with both traditional and digital media
• Familiarity with budgets, co-op programs, and performance reporting

The Moran Group is a fully integrated advertising agency with more than 40 years of experience helping clients grow and lead in their markets. We manage everything in-house—from strategy and media to creative and production—allowing our teams to do thoughtful, connected work that delivers real results.

If you’re detail-oriented, strategically minded, fast on your feet, and deeply committed to excellent client service, this role offers meaningful responsibility, growth, and impact.