Strategic Account Manager, Cruise Partners

United StatesRemoteFull-timemid

SalesAccount Manager

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Quick Summary

Overview

The Strategic Account Manager, Cruise Partners owns WorldVia's top-tier cruise-line relationships. This role is the single point of contact for each cruise-line partner,

Technical Tools

SalesAccount Manager

The Strategic Account Manager, Cruise Partners owns WorldVia's top-tier cruise-line relationships. This role is the single point of contact for each cruise-line partner, replacing today's pattern of requests across multiple staff. The manager leads contract renewals, amendments, and co-op marketing negotiations, keeping cruise-side deals moving with clear, consistent ownership.

Requirements

~2 min read

Own the relationship strategy and day-to-day management for WorldVia's top-tier cruise-line partners.
Lead contract renewals and amendments with cruise suppliers, including coordinating internal sign-off and legal review.
Negotiate co-op marketing agreements and funding commitments with cruise-line partners.
Serve as the single point of contact for each strategic cruise-line account including; Conducting periodic business and marketing reviews with these partners to ensure WorldVia is aligned with their strategic focus in an effort to maximize revenue.
Formulate an annual Marketing and Events plan and ensure execution of same with Events and Marketing teams.
Track every open cruise-line negotiation, dispute, or ask (contract, marketing, booking-transfer, or otherwise) and drive it to resolution.
Coordinate with the Group Cruise Sales Manager to ensure group strategy and account-level relationship strategy stay aligned.
Ability to travel up to 30%.

Experience in the travel industry is a must have for this role.
5+ years of experience in partner relations, account management, or supplier negotiation within the cruise or broader travel industry.
Established relationships with, or demonstrated ability to build relationships with, major cruise-line group and sales desks.
Demonstrated experience negotiating contracts and co-op marketing agreements.
Strong organizational skills; able to manage several concurrent, high-value negotiations without letting any one thread go stale.
Strong written and verbal communication skills; able to represent partner needs credibly in front of senior leadership.