Receptionist/ Administration Coordinator

MelbourneFTmid

ReceptionistAdministration & Office Support

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Overview

360biolabs is Australia's most comprehensive quality-accredited specialty laboratory services organisation.

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ReceptionistAdministration & Office Support

360biolabs is Australia's most comprehensive quality-accredited specialty laboratory services organisation. 360biolabs is a BioAgilytix company and part of a leading global contract research organisation (CRO) supporting the development of innovative new medicines in a quality-controlled environment. At 360biolabs, we develop and conduct pharmacokinetics (PK) and pharmacodynamic (PD) assays across a wide variety of therapeutic areas to ensure the success of our clients' clinical trials and preclinical studies.

Working at 360biolabs means working with the best people (and technology) in our field. With a genuine focus on development, you will have access to local and global opportunities. You will also have access to a diverse offering of wellbeing and connection initiatives which reflects that people are our priority.

Fulfill the role of Receptionist at 360biolabs headquarters. Provide administration support and ensure the efficient operation of 360biolabs’ office areas. Assist the records management team with the organisation of paper and electronic records according to SOPs and industry quality standards.

The key responsibility areas (KRAs) are the major outputs for which the position is responsible and are not a comprehensive statement of the position activities.

Provide administrative support for the Executive and Management Teams

Welcome visitors and contractors to the company on arrival, direct them to 360biolabs hosts or contacts and support their visit as required

Manage the main office phone line, direct enquiries and requests professionally and promptly

Receive office deliveries and be the point of contact for office enquiries (coordination with Burnet Institute reception and Nikos concierge)

Order and maintain stationery, office and kitchen supplies

Coordinate catering and arrangements for onsite team events, meetings etc as requested

General housekeeping of shared office, kitchen and meeting areas

Assist managers and P&C with onboarding activities (e.g. staff calendar coordination and room bookings) for new team members

Coordinate travel and accommodation bookings consistent with the Travel Policy

Assist with the coordination of Occupational Health & Safety (OHS) and facility maintenance and administration

Prepare, format and manage professional correspondence, reports, presentations, and documentation using Microsoft Word, Excel, and PowerPoint, Outlook, Teams and other desktop applications

Records Management

Scan a variety of paper records

Organise and file paper and electronic records

Maintain, review and file high-quality records to levels consistent with relevant SOPs and industry expectations

Data entry and data Quality Checks when required

Safety

Attend all required safety training and ensure compliance to relevant internal processes and statutory requirements

Team Work

Maintain high levels of communication with colleagues and productive relationships with service providers and other partners

Accreditation

Adhere to ISO/IEC 17025, GCLP Principles, 360biolabs’ Quality Management System, and other requirements as per NATA Accreditation and regulatory guidelines relevant to support of the Records Management team.

Professional Development

Attend meetings and training associated with the role and the work of 360biolabs

Tertiary education in a relevant discipline or equivalent experience (Preferable)

Excellent organisational and time-management skills (Essential)

Ability to work effectively as part of a diverse team (Essential)

Excellent communication skills and willingness to learn (Essential)

Experience with desktop computer applications and database entry (Essential)

Ability to demonstrate impartiality and maintain confidentiality (Essential)

Experience working in a quality-controlled environment preferably an accredited facility (Preferable)