Sommelier

United States·San Franciscomid

SommelierFood Service

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Quick Summary

Overview

About Crenn Dining Group At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet first mindset.

Technical Tools

SommelierFood Service

What We Offer

~1 min read

✓Order and sell wine for the restaurant

✓Available to work a variety of hours, days and shifts, including weekends

✓Safely and effectively use and operate all necessary tools and equipment

✓Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

✓Ability to multi-task calmly and effectively in a busy, stressful environment

✓Work in a confined, crowded space of variable noise and temperature levels

✓Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

✓Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Responsibilities

~2 min read

→Ensure the overall guest experience exceeds expectations and anticipates guests’ needs
→Greet guests with a warm, sincere smile
→Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
→Develop the wine menu for the restaurant
→Coordinate all ordering of wine for the restaurant
→Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
→Account for and maintain the security of all wine inventories
→Provide wine education and training for new and existing employees, and update training materials
→Conduct wine tastings
→Assist Maître d’ and/or host with greeting and seating guests if needed
→Organize, maintain and restock wines in proper cabinets, coolers or storage areas
→Attend wine seminars on a regular basis
→Follow proper wine service procedures
→Assist serving staff with selling, opening and serving wine
→Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
→Understand and respond knowledgeably to questions about the restaurant and menu
→Use sales techniques to present and encourage current promotions to guests
→Understand and follow the food allergy procedure and special orders/restrictions
→Proficiency in the use and operation of all necessary tools and equipment, including the POS system
→Comply with all safety and sanitation guidelines and procedures
→Successfully complete alcohol awareness training
→Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
→Get along well with others and be a team player
→Other duties will be assigned as needed