Chief Sommelier

Responsibilities:

- Develop and maintain an extensive wine list that complements our onboard dining options and meets the preferences of our guests onboard a cruise ship

- Source and purchase wines from reputable suppliers, ensuring quality and value for money

- Train and manage a team of sommeliers, providing guidance and support to ensure exceptional wine service for our guests

- Conduct wine tastings and educational sessions for guests and crew members

- Create and update wine menus and provide recommendations to guests based on their preferences and budget

- Oversee wine inventory and ordering, ensuring adequate stock levels and proper storage

- Work closely with the culinary team to ensure wine pairings are well-matched with menu offerings

- Collaborate with the onboard events team to plan and execute special wine events and tastings

- Maintain knowledge of current wine trends and industry developments, and make recommendations for updates to the wine program as needed

- Uphold high standards of customer service and professionalism at all times

- Adhere to all company policies and procedures, as well as local and international regulations relating to alcohol service

Requirements:

- Minimum of 5 years of experience as a sommelier, with at least 2 years in a leadership or supervisory role

- Extensive knowledge of wine regions, varietals, and vintages

- Strong communication and interpersonal skills, with the ability to train and manage a team effectively

- Excellent customer service skills and a passion for providing exceptional guest experiences

- Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously

- Proficiency in wine service techniques and proper storage and handling procedures

- Strong organizational and time-management skills

- Flexibility to work evenings, weekends, and holidays as needed

- Certification from a recognized sommelier program preferred, but not required